by Pivot
Category: Sponsored Posts
BEAD Workshop Series: Bridging the Digital Divide
The Regional BEAD Workshop Series will be held in Asheville on March 20, 2025, Hershey on April 29, 2025, and Richmond on April 30, 2025.
Join Us at MEF’s Global Network-as-a-Service (NaaS) Event
The event will highlight the progress made in NaaS in the past year, its impact on the industry, and how to navigate current challenges.
Boost Customer Satisfaction and Save Employee Time with Automated Service Notifications
One popular feature of NISC automated service notifications is the ability to share a technician photo, enabling the customer to know
Providing Efficiencies From the Front End to the Back End of Your Business
Front end and back end telecom business requirements include customer service, billing, mapping, staking, accounting, and
24/7 Network Monitoring: The Missing Piece of Your Broadband Security
Network monitoring protects provider networks — and some options are more economical than others, notes CHR Solutions.
Smarter Broadband for a Better Experience
Nokia Corteca is designed to let providers manage Wi-Fi. It consists of three primary components, including applications, cloud and
Data-Driven Marketing Strategies Can Increase Your Success When Expanding Into New Markets
Data-driven marketing can increase a company’s likelihood of acquiring customers 23-fold, according to McKinsey. For broadband
Children Aren’t Safe Online, But BSPs Can Protect Them Against Cyberbullying
Despite a cyberbullying crisis, it’s unlikely that state or federal governments will fix it. An alternative is for broadband providers to
Want To Acquire New Subscribers and Expand Into New Markets? Follow the Data
To acquire new subscribers, network operators will be better off targeting those most likely to subscribe to a service by using data such as
At a Time When You Are Getting Less for More, at NISC, the Value is Increasing
NISC views its member-owners as partners. The company has served broadband and electric cooperatives for over 50 years and
Community Wi-Fi Takes Wi-Fi Beyond the Home: A Win-Win for the Community and Provider
Community Wi-Fi benefits a community by supporting first responders and expanding connectivity outside the home, which in turn
Increase Customer Satisfaction, Reduce Service Calls with NISC’s SmartHub Order Management
Customers’ first impression of a telecom provider may be determined by the provider’s order management system. To make a good
With Its Move into Fiber, an Electric Co-op Evaluates Support Systems Options
United Electric Cooperative expanded its broadband footprint, it outgrew the capacity of the software it used for day-to-day operations and
Introducing a New Way to Design Networks
Network design can be a complicated process. But tools exist to simplify that process. Tools that incorporate GIS functionality are
The Journey to Win Broadband Grant Funding Starts Right Here
As you develop your broadband grant strategy, make sure you check out the Broadband.money portal, which offers a variety of tools…
Churn Prevention, Marketing, and Fraud Detection Through Analytics
Broadband providers can enhance their marketing, fraud detection and churn prevention using analytics to identify
Successful Marketing Strategies for Today’s BSPs
Broadband marketing often focuses on speeds, but if everyone says they’re the fastest, what does that mean? In today’s market, the best
Understanding the Role of Network Convergence for Rural Broadband
Broadband network convergence in rural areas has some unique requirements. As the U.S. gets set to make an unprecedented investment in
Lumen Strengthens Portfolio with Alianza’s Next-Gen Cloud Services
Lumen will position Lumen Cloud Communications on the Alianza platform as a primary option for customers who are ready for a cloud
How Outsourced Services Allow for Focus on Sales and Growth
Outsourced services from ISPN help Missouri service provider Green Hills Communications focus on growing its customer base and on
Softswitch Replacement Advice for Providers (Case Study)
A softswitch replacement project at Horizon Telcom should be the last such migration the company ever has to do. The Alianza cloud
3 Legacy Switch Replacement Solutions: The Future of Voice
Many telecom networks have invested a majority of revenue in their switch, but they’re weighed down by outdated networks, complex infrastructures, and
Broadband Software: Periodic Table of Broadband Tools
A wealth of broadband software tools are available for providers and for communities seeking broadband. Broadband Bunch has organized these
Indianola, Iowa Raises the Bar for Customer Service with eLation
The utilities billing system from Innovative Systems that Indianola Municipal Utilities selected has saved countless hours and given
