Dialing procedures are changing in 36 states and 82 area codes in advance of the establishment of 988 as the three-digit abbreviated dial code to reach the National Suicide Prevention Lifeline, which is set to take effect on July 16,…
Voice
Verizon Fights Robocalls by Exchanging 24M STIR/SHAKEN Calls Daily
Verizon says that it is exchanging more than 24 million calls daily with U.S. wireless carriers using STIR/SHAKEN, a standard designed to ensure that customers are not “spoofed.” So far, Verizon says that it has “protected” more than 75 million…
Comcast Launches STIR/SHAKEN Initiative to Combat Robocalls
In an attempt to combat the increasing annoyance of robocalls, Comcast today launched what the company says is the country’s largest landline voice implementation of STIR/SHAKEN-based Verified Caller ID feature. At the end of March, the Federal Communications Commission (FCC)…
Inteliquent to Be Acquired by Sinch
February 17, 2021 – CHICAGO — Inteliquent, the largest independent voice communications provider in the United States, today entered into a definitive agreement to be acquired by Sinch AB (publ) – XSTO: SINCH, a global leader in cloud communications for…
CDG MBS Integrates with PNC’s IVR to Enable Pay-By-Phone Capabilities
Champaign, IL – Communications Data Group (CDG), is pleased to announce the recent completion of an integration between CDG’s MBS, consumer and enterprise management and billing system, and PNC’s PayerExpress IVR system. The integration will be offered as an add-on…
Annual CPNI Certifications Due March 1, 2021
The FCC’s Enforcement Bureau reminds telecommunications carriers and interconnected Voice over Internet Protocol (VoIP) providers of their obligation to file their annual certification documenting compliance with the Customer Proprietary Network Information (CPNI) rules by March 1, 2021. The protection of…
Wireless Network Quality Study: Call Quality Still Matters, Needs Attention
Verizon topped all six U.S. regions in a J.D. Power wireless network quality study. The company had between six and eight reported quality issues per 100 mobile connections in each region, whereas carriers overall had nine to 10 quality issues…
Windstream Announces Voice and UC Solutions Compliance with RAY BAUM’s Act
JANUARY 20, 2021 – LITTLE ROCK, Ark.–(BUSINESS WIRE)– Windstream Enterprise (WE), a managed communications service provider, today delivered yet another important layer of safety to its business customers by ensuring that its current voice and unified communications solutions are in…
Atlantic Broadband Launches Hosted Voice 2.0 for Business
January 19, 2021 — QUINCY, Mass.–(BUSINESS WIRE)–Atlantic Broadband, the nation’s eighth-largest cable operator, today announced that it has launched Hosted Voice 2.0, which is now available to new and existing customers across the eleven states it serves. The new offering…
Charter Launches Advanced Robocall Blocking with Call Guard
JANUARY 12, 2021 — STAMFORD, Conn. – Charter Communications, Inc. today announced the launch of Call Guard, a feature for both Spectrum Voice® and Spectrum Business® Voice customers that automatically blocks malicious robocalls and sends caller ID alerts for other…
Comporium Announces Enhanced Product Offerings for Businesses
December 15, 2020 — ROCK HILL, S.C.–(BUSINESS WIRE)–Running a successful business in today’s competitive environment takes every possible advantage. For 125 years, Comporium has provided leading-edge communications services to help companies seize opportunities to better serve their customers. To further…
DISH Chooses Nokia Cloud-native, 5G Standalone Core Software for 5G Network
Espoo, Finland – Nokia today announced that DISH Network has chosen Nokia’s cloud-native, standalone Core software products to help it build the most advanced, disruptive, fully-automated, cloud-native 5G network in the U.S. with high-level scale, performance, and efficiency. The deal follows…
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