The California phone service standards comprise service restoration, customer credits, corrective action plans, and reporting requirements.

The FCC asked 2,226 providers in the robocall mitigation database to address concerns. Most of them responded — some did not.

The Vonage release empowers businesses to use generative AI to handle certain customer service and engagement tasks.

The lowest maximum rate that incarcerated people would pay for a video call would be $2.75, rather than up to $15 today.

ICN announces they has teamed up with Zoom to deliver a flexible cloud communications experience for authorized users across Iowa.

Boost 5G voice, also known as voice over new radio (VoNR) is now available to more than 200M people, according to Dish. That’s triple the
