Verizon had the highest single regional Internet customer service score, while AT&T won two of four regions – after winning three a year ago, according to the latest J.D. Power ISP ratings. The providers’ quality and speed were responsible for…
Market Research
North American 5G Connections Grow 67% in One Year
North American 5G connections are up 67% from the second quarter of last year and global connections are up 41% from the first quarter of 2021, according to a new report from research firm Omdia and 5G Americas. Total global…
Study: Strong Intent to Purchase Starlink, But People Don’t Seem to Understand It
A new study from PCMag found strong intent to purchase Starlink low-earth satellite broadband from SpaceX. But what people think they would be buying differs significantly from what they actually would be buying, researchers found. PCMag surveyed 1,041 people over…
Report Identifies Telecom Provider Connected Car Opportunities
A new report from 5G Americas identifies a broad range of telecom provider connected car opportunities, including providing cellular connectivity and multi-access edge computing (MEC) to support intelligent transportation systems designed to make roadways safer and more efficient. The 32-page…
Homework Gap Research: More Lower Income Students Rely on Cellphones for Schoolwork
The vast majority of parents with K-12 children (93%) say their children had some online instruction during the COVID-19 pandemic, according to new homework gap research from Pew Research. And while 70% of those parents said it has been very…
Global Mobile and Fixed Speeds Accelerating, U.S. Not in Top 10 Globally
Global mean download speeds on fixed and mobile networks increased 31.9% and 59.5%, respectively, from July 2020 to July 2021, according to the latest release of the Speedtest Global Index. Fixed broadband attained median speeds of 107.50 Mbps and mobile…
Want the Best 5G Experience? Move to the East Coast, New Jersey Specifically
New Jersey 5G users had the best experiences in three categories using the technology on a smartphone, while Texas and Illinois 5G users had the best experiences in single categories, according to a new report from Opensignal. This report looked…
Report: Home Wi-Fi Use and Complaints Are on the Rise
Just as the demand for and use of home Wi-Fi increased as a result of the COVID-19 pandemic, so did the complaints about Wi-Fi issues, according to a new report from Airties, a provider of managed Wi-Fi solutions for network…
LRG: Broadband Growth Reached 8M Subs in the Past 2 Years
Net broadband subscriptions to cable and wireline phone companies rose by about 890K in the second quarter of the year, according to the Leichtman Research Group (LRG). Last quarter’s broadband growth was short of the approximately 1.26 million gained during…
OVBI Report: Gigabit Subscribers and Terabyte Users Both Surpass 10% for the First Time
The percentage of subscribers with faster internet speeds is growing and they are consuming much more data, according to the OpenVault Broadband Insights (OVBI) report for the second quarter of 2021. More specifically, the OVBI reports that during the second…
Should Smaller MSOs Enter the Wireless Market? Maybe, Says CoBank
Should smaller MSOs enter the wireless market? Maybe, says CoBank Fundamental changes in the wired and wireless landscape should lead small cable operators to look at the wireless market, according to a study by CoBank. The problem for the cable…
Report: Private Mobile Wireless Networks Increasingly are 5G Based
Although LTE is still used for most private wireless networks, 5G’s private wireless share is increasingly quickly, according to a new report from the Global mobile Suppliers Association (GSA). GSA tracks at least 370 companies around the world that have…
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