by Pivot
Tag: Market Research
More Than 6 in 10 Seeing Higher Prices for Internet, Reliability Still an Issue: Study
Internet services are not excluded from the staggering list of rising consumer prices. A new study shows that a majority of adults in the U.S. have seen their internet bills increase over the past year,…
Broadband Grows, but the Digital Divide Remains: Study
Ookla’s Speedtest Intelligence study for the second half of last year had contradictory results: While many states made “sizable gains” in broadband in 2024, there was no “sweeping improvement” in the digital divide. The reason…
Building Customer Advocates via Speed and Price: Rural Broadband Subscriber Study
For the third year in a row, internet speed and service price were the top drivers of satisfaction among rural internet customers, according to Innovative Systems’ 2025 Rural Broadband Subscriber Study. On a scale of…
Robocall Volume Surges Nearly 13% Year-Over-Year: Report
Three extra days in March were to blame for U.S. consumers receiving 7.9% more robocalls compared with the robocall volume received in February, according to a new report. Robocalls logged in March totaled just over…
One Quarter of U.S. Workers Call Slow Internet Their Top Annoyance: Report
HighSpeedInternet.com has released a report proving something that anybody reading the report or this story knows is true: Slow internet is annoying. To be fair, the organization quantified the level of annoyance by comparing it to…
Delaware the Speed King as Internet Speed Reaches 214 Mbps Nationwide: Report
The average national internet speed last year was 214 Mbps, a 9% year-over year increase from 2023, when the average was 196 Mbps, according to a report from HighSpeedInternet.com. The report split the states into five…
Spectrum Shortage Threatens U.S. GDP and Network Capacity: Study
A new study asserts that an expected deficit on the horizon of full-powered midband spectrum could have numerous negative consequences. The study, “Securing the Future of U.S. Wireless Networks: The Looming Spectrum Crisis,” suggests that…
McKinsey & Company Map Four Paths for Broadband Providers in the Age of AI
McKinsey & Company’s report on strategies for broadband providers in the age of artificial intelligence (AI) points to four ways in which the sector could benefit — but not before providing the context that these…
ASCE Gives Broadband a C+ in Infrastructure Report
The infrastructure grades from the American Society of Civil Engineers (ASCE) are in, and Broadband has a lot of room for improvement. “The 2025 Report Card for America’s Infrastructure” says that “Broadband was introduced as…
Fixed Wireless Subscribers, Speeds Continue to Grow: Report
T-Mobile and Verizon are increasing their fixed wireless access (FWA) speeds while adding subscribers to their fixed wireless services, according to a new report from Ookla. There had been concern that as FWA subscribers grew,…
Web Traffic Surges Among AI Tool Sites, Garnering 10.5B Monthly Visits
The use of artificial intelligence (AI) tools has had a major impact on web traffic over the past year, causing it to rise more than 50% across AI tool sites such as ChatGPT, Canva, and…
Verizon Business Unveils New Security Service
Verizon Business today launched Trusted Connection, a Zero Trust Network Access (ZTNA) security service for businesses that enables them to secure their devices, network, and cloud-hosted applications by constantly verifying who’s accessing what and from…
