Unified communications as a service (UCaaS) could be a bright spot in the business market according to a UCaaS forecast from Future Market Insights. Researchers expect the market to grow at a compound annual rate (CAGR) of 14.5% between 2021…
Market Research
Verizon Wireless Dominates J.D. Power Mobile Performance Ratings
Verizon had the highest satisfaction level in large parts of the U.S., according to the latest J.D. Power mobile performance ratings. People’s overall satisfaction with their wireless carriers has increased, even though increased use of their phones has caused them…
Deloitte on SC&E: Telecom Efforts to be More Green Are More Important Than You Might Think
Sustainability, climate and equity (SC&E) are becoming increasingly important to telecom and broadband providers. A new report from consulting firm Deloitte offers some eye-opening data that illustrates why this should be a top priority for the industry. Energy constitutes 20%…
Speed Tests: T-Mobile Dominates Mobile, but Fixed Broadband is a Horse Race
T-Mobile was the top performer in eight of nine categories and dominated the city rankings in speed tests conducted by Ookla for U.S. mobile carriers for the fourth quarter of 2022. Speed testing for fixed broadband services was more of…
Media Usage Report: Shift to Digital is Evolutionary, Not Revolutionary
Although some people like to talk about a digital media revolution, a new media usage report from YouGov suggests that it’s more of an evolution. Researchers studied 12 categories of media activities, including digital activities requiring internet connectivity and traditional…
FCC Finds 11 ISPs That Cover 5% or More of the U.S. Population, Number 11 is a Surprise
There are 2,201 internet service providers (ISPs) that offer residential fixed terrestrial service at speeds of at least 200 kbps in at least one direction in the U.S., according to a recently released FCC report based on data as of…
Report: Fiber Deployment Reaches Highest Level Ever
Fiber providers passed 7.9 million additional homes in the U.S. in 2022—the highest annual deployment ever, even with challenges in materials supply chain and labor availability, according to a fiber deployment report from the Fiber Broadband Association. The 2022 Fiber…
Report Sees 17% Jump in Fixed Wireless Speeds: The Average Now is…
The average downstream speed that fixed wireless subscribers are using increased 17% between 2021 and 2022, according to a report from Preseem, a company that specializes in fixed wireless analytics and that gathers anonymous data from fixed wireless subscribers located…
Report: North America Leads in 5G Growth with 108 Million Subscriptions on 14 Networks
5G connections continue their seemingly unstoppable advance and North America is seeing the strongest growth, according to numbers and percentages released by 5G Americas. The organization said that there were 922 million 5G connections globally as of the end of…
Report: 90% of Lifeline or ACP Recipients Say They Can’t Afford a Co-pay
Ninety percent of households enrolled in the Lifeline or Affordable Connectivity Program (ACP) low-income broadband programs say they can’t afford a co-pay, according to a report from the National Lifeline Association (NaLA) based on a survey of Lifeline and ACP…
As Robocalls Trend Higher, YouCall Warns of Potential Illegal Camp Lejeune Calls
America’s continuing barrage of robocalls shows no signs of ending anytime soon, according to new YouMail robocall trends research. YouMail reported that Americans received just over 4.7 billion robocalls in November, the highest level since March 2021. The 4.7 billion…
How FWA Became the Broadband of Choice for Most New Subscribers
This year marked a dramatic and largely unexpected rise in fixed wireless access (FWA) subscribers, so much so that T-Mobile and Verizon FWA garnered more than 78.3% of all new broadband subscribers, leaving just 21.7% choosing all other broadband alternatives,…
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