Nearly 40% (38%) of the Black Rural South population lacks home internet service, according to a new report from Joint Center, which calls itself “America’s Black think tank,” focusing on policy solutions to “eradicate persistent and evolving barriers to the…
The telecom industry is considering a range of new technologies for the sixth generation of wireless technology, 6G, according to a new 6G wireless report from Telecoms.com. One important new technology being studied is cell-free massive MIMO, which would move…
Consumer Reports has launched a major initiative to be known as Broadband Together that aims to “uncover what people really pay – and what they are really getting – for their internet service.” The research will be based on broadband…
While each of the three major wireless service providers had some success in Opensignal’s July 5G User Experience Report, T-Mobile – with wins in four of seven categories – again had the most to crow about. The Opensignal 5G performance…
Business customers are generally satisfied with their broadband services, according to a new J.D. Power business broadband satisfaction study. AT&T won in the large and medium-size business groups, with Verizon taking the small business category. The survey results: Large enterprise…
The FCC should analyze small business broadband speed needs and incorporate the results of this analysis when establishing speed targets for broadband support programs and other broadband programs, according to a new report from the Government Accountability Office (GAO). In…
The American Customer Satisfaction Index (ACSI) Telecommunications Study 2020-2021 found that overall satisfaction with ISPs remained consistent between 2020 and 2021, but that there was some shifting within the group. Customer experience benchmarks dropped and third party in-home WiFi providers…
Four out of ten surveyed renters of multiple dwelling units (MDUs) are interested in having broadband bundled with their rent – and 77% of those would pay higher rent for the convenience of doing so, according to a new MDU…
EarthLink finished first in all four categories — speed, price, reliability, and customer service – in HighSpeedInternet.com’s 2021 ISP customer satisfaction study. In addition to assessing providers, the firm identified three key trends. It pointed out that the previous survey…
Forty states now have broadband funds, according to new research from Pew Charitable Trusts. The 10 states that don’t have them are North Dakota, Utah, Texas, Louisiana, Mississippi, Georgia, New Hampshire, Rhode Island, New Jersey and Hawaii. Pew Charitable Trusts…
While most consumers and business professionals say they want 5G, most don’t know what they will be able to do with it, according to a new Ciena 5G benefits study. According to the research conducted by Dynata on behalf of…
While there is a strong correlation between labor force participation and having broadband at home, there is a stronger correlation when the home also has a laptop or desktop computer, according to a new broadband and jobs report from the…
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