Wireless service providers are confronting their customer care issues and are being rewarded with higher satisfaction scores, according to J.D. Power. The “2023 U.S. Wireless Customer Care Study – Volume 1” found that the gains are due to heavy technology…
A new report on IT spending priorities reveals where money might be budgeted for communications services in 2023. Cloud and mobile are key opportunities, according to the survey of IT managers conducted by Info-Tech Research Group. Cloud computing and next-gen…
Boston, Massachusetts – February 1, 2023 – (BUSINESS WIRE) – Community Phone, a leader in transforming the communications industry by offering an easy and affordable solution to traditional wired landline service, is excited to announce its expansion into the state…
Verizon increased wireless revenue nearly 6% year-over-year and added broadband subscribers in the fourth quarter of 2022, the company announced in its quarterly earnings release today. Total wireless service revenue grew 5.9% compared to the fourth quarter of 2021, driven…
Cox Communications’ mobile phone service, Cox Mobile, today announced a new marketing campaign, featuring Annie, a CGI sheep. The mascot’s brand was designed to reflect the values of Cox Mobile customers, according to a press release — she’s “kind, honest,…
Verizon had the highest satisfaction level in large parts of the U.S., according to the latest J.D. Power mobile performance ratings. People’s overall satisfaction with their wireless carriers has increased, even though increased use of their phones has caused them…
T-Mobile was the top performer in eight of nine categories and dominated the city rankings in speed tests conducted by Ookla for U.S. mobile carriers for the fourth quarter of 2022. Speed testing for fixed broadband services was more of…
New York – January 12, 2023 – Building on its strategic relationship with Microsoft, Verizon today announced the ability to deliver Teams Phone Mobile (formerly Operator Connect Mobile) with the launch of Verizon Mobile for Microsoft Teams—a new service that integrates…
What’s the news: For a limited time, we made our Welcome Unlimited plan even more affordable – for just $25 per line per month for four lines (plus taxes and fees, with Auto Pay) when you bring four phones to Verizon. And, we…
Cox Communications’ 5G mobile phone service, known as Cox Mobile, is now available to the company’s Internet customers nationwide. Cox Mobile offers Pay as You Gig and Gig Unlimited data plans that feature unlimited talk and text and require no…
Verizon, which is more than halfway to its goal of rolling out 20,000 virtual radio access networks (vRANs) by 2025, has begun deploying devices from Ericsson. Radio access networks link mobile devices to the core network. Virtualizing the RAN —…
The latest edition of the Ericsson Mobility Report has a lot of good news for 5G. The vendor found that worldwide there will be 1 billion 5G subscriptions by the end of this year and 5 billion by the end…
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