As families gather for the holidays, streaming their favorite shows and movies, the last thing a subscriber wants to experience is an outage. As the broadband industry continues to grow and new competitors enter markets, reliability becomes increasingly critical. Along…
We’re officially in the Do-It-Yourself (DIY) Era. At any time of day, you can endlessly stream home improvement shows helping you fix up your house, repair your car, or even troubleshoot electronic devices. The DIY era brings endless possibilities. And…
Traditionally, broadband service providers (BSPs) have relied on in-house servers to manage their billing and operational support systems (B/OSS). But this approach is increasingly inefficient, expensive, and unable to keep pace with rapid technological advancements. With that in mind, here…
This is the second article in a 3-part series on navigating the Broadband Equity, Access and Deployment Program (“BEAD”) funding process and requirements. The first article explained the Buy America waiver issued in August by the Department of Commerce and…
Is it really that hard to believe that 55% of rural Americans are non-streamers? When you look at the age demographics from the most recent US Census Bureau on the rural population, one can see that 38% are over the…
This is the first article in a 3-part series on navigating the Broadband Equity, Access and Deployment Program (“BEAD”) funding process and requirements. This piece explains the waiver issued in August by the Department of Commerce and National Telecommunications and…
In the past three years, home internet usage has skyrocketed as more people work from home, use new streaming services, engage in telehealth and online education, and adopt connected appliances like thermostats and refrigerators. As home internet usage rises, consumers…
At Nokia, we talk to a lot of broadband service providers who want to make sure they don’t have any regrets when they look back on the construction of their network—as they say, “you only get one chance to get…
There is a lot of information to parse with broadband grant programs. Eligibility of costs, matching fund information, and reporting requirements are only a few, and support material is often written in an impressive amount of legalese. This is all…
Marcie Boerner, COO of Webster-Calhoun Cooperative, discusses their partnership with Innovative Systems for OSS/BSS, Video, and Voice. Webster-Calhoun is located in Gowrie, Iowa and serves 3,700 internet customers, 2,500 voice customers, and 1,500 video customers. Webster-Calhoun converted to Innovative Systems…
In recent years, business broadband connectivity has grown dramatically. First came the rise of services like video conferencing, remote collaboration, and cloud storage. Now, we see a wave of industry 4.0 applications that require high bandwidth and low latency to…
In a post-pandemic world where more consumers in both rural and urban areas are cutting the cord, it’s vital for broadband service providers to understand how people use internet and video services. While the reputation of traditional video service (within…
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