by Pivot
Tag: Verizon
Verizon Unveils Customer Experience Enhancements
Verizon is improving its customer experience by expanding support call hours with live agents while launching 24/7 live chat support.
National Advertising Division Renders Split Decision for Verizon
NAD found the Verizon advertising phrase “largest network” ambiguous, because it could mean different things to different customers.
Levin: CPUC Likely to OK Verizon Acquisition of Frontier
The Trump administration’s dislike for DEI must be reconciled with the goals of the CPUC, which will approve the Verizon/Frontier deal.
T-Mobile to Appeal BBB National Programs’ NAD Decision on Verizon Challenge
NAD found that one of the messages continued to claim that those who switch to T-Mobile from Verizon can save 20%.
Update: FCC Approves Verizon Acquisition of Frontier
In acquiring Frontier, Verizon will take control of a fiber network into which much investment has been made.
Verizon Expands Satellite SMS Beyond Emergencies With Skylo Partnership
Skylo introduced emergency satellite messaging and location sharing to Verizon Wireless customers last year.
