One popular feature of NISC automated service notifications is the ability to share a technician photo, enabling the customer to know
Front end and back end telecom business requirements include customer service, billing, mapping, staking, accounting, and
If a service provider can automate benefit enrollment, it can save about $88 per enrollment because an employee doesn’t have to
NISC views its member-owners as partners. The company has served broadband and electric cooperatives for over 50 years and
ADTRAN®, Inc. announced Consolidated Cooperative is leveraging ADTRAN’s Total Access 5000 (TA5000) 10G fiber access platform…
FCC performance measurements are required to begin in 2021 for providers receiving Rural Broadband Experiments, Alaska Plan, A-CAM I, and
Alianza, Inc. announced today an integration with NISC’s iVUE Connect platform. Building on a multi-year technology partnership that has…
The most successful service providers will deliver unmatched customer service enabled by a robust remote customer care solution. The best solution gives providers visibility into ….
Providing the best customer experience possible involves focusing on all aspects of your operation. Customer Experience is fundamental to achieving desired growth, while also meeting competitive challenges.
The NISC Affinegy acqusition brings Affinegy’s connected device management and cloud-based service enablement software into the NISC fold. The National Information Solutions Cooperative’s offerings include . . .
Telecom and power utility companies have new opportunities to collaborate on IP networks, says NISC, a provider of software to both industries.