Service providers recognize the benefits of fully automated and dynamic service delivery systems and are adopting the approach, according to industry association MEF. The association has been developing standards for application programming interfaces (APIs) to support automated services that involve…
Champaign, IL – Communications Data Group (CDG) is pleased to announce that Conterra Networks, a regional fiber-driven service provider headquartered in Charlotte, NC, has launched CDG’s MBS Ticketing module as part of a multistage initiative to improve their internal operations…
The benefit open enrollment period is crucial for any human resources (HR) team. It can be time consuming, but thankfully, there are ways that organizations can reduce repetitive tasks and automate manual processes. With the help of benefit-enrollment software, you…
Champaign, Iliinois – February 27, 2023 – /PRNewswire/ – Communications Data Group (CDG) is pleased to announce that Archtop Fiber, a new fiber-based Internet Service Provider (ISP) serving residential and business customers across the Northeast, has selected CDG’s online subscriber billing…
AT&T and cloud platform provider ServiceNow are offering a way for communications service providers (CSPs) to manage 5G and fiber network inventory. AT&T provided strategic design and technical guidance for development of Telecom Network Inventory, which is a cloud-based management…
A fully automated network is the dream of every network operator, but achieving that goal is more difficult as networks grow larger and more complex. Gone are the days when a single monolithic software solution was enough to meet the…
The signup process is critical, especially for a new customer. If the process is difficult to understand or requires a lot of time, the customer has a couple of options. They can try to call your office and speak with…
Houston, TX – October 12, 2022 – Knoxville Utilities Board (KUB) is partnering with CHR Solutions and Omnia 360™ to help manage its fourth utility, fiber broadband, as it brings high-speed internet, television, and phone services to more than 210,000…
Champaign, IL – Communications Data Group (CDG) is pleased to announce the recent integration between CDG’s MBS consumer and enterprise billing and OSS solution and CheckPoint Solutions demand aggregation, marketing, and customer acquisition solutions for service providers. The initial integration…
Running a broadband service provider operation today includes a complex web of backend systems that need to work in harmony. Getting all of the systems to work together is a symphony of sorts and requires careful planning and integration. As…
Ambition: Since 1950, Green Hills Communications has been a key provider of local and long-distance phone services, cable TV, and high-speed internet solutions to business and residential customers across central Missouri. For 24×7 customer technical support, network services, and network…
In this episode of the Broadband Bunch podcast, Joe and Pete chat about the interactive periodic table of broadband tools that live on the Broadband Bunch website.
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