by Pivot
Month: February 2017
DISH Tuned In To You Campaign Aims to Improve Customer Satisfaction
DISH Tuned In To You campaign includes “spokeslisteners” and a base camp program for customer service reps that sends them on service calls.
Flurry: Time Spent On Mobile Apps Jumped 69% in 2016
The time spent on mobile apps saw the biggest jump in the social media category, where the growth rate was 394%.
Rise Broadband: Fixed 5G Broadband Has Real Rural Challenges
A Rise broadband exec offered his take on the economics of fixed 5G vs. broadband wireless and why some rural carriers are upset about New York CAF decision
OECD Mobile Broadband Penetration Rises to 95 Percent, Now Reaches 1.2 Billion
Mobile broadband penetration increased 11.3% between 2015 and 2016 in the 35 technologically advanced nations that comprise the OECD.
FCC’s O’Rielly: Any New Federal Broadband Funding Should Go to USF
As policymakers ponder new federal broadband funding, one FCC commissioner suggests we start with making up the funding shortfall in the cost-controlled . . .
AT&T Partners for Atlanta Smart City Project
Atlanta smart city plans will involve Georgia Power and Current, powered by GE and will use the AT&T Smart Cities Framework as the foundation for . . .
In Pursuit of 5G Spectrum, Verizon XO Purchase Closes
Verizon XO purchase closes just one day after AT&T bought Fiber Tower. Both companies gain access to spectrum well suited to 5G and both are . . .
Telstra and Partners Claim Launch of World’s First Commercial Gigabit LTE Network
The first commercial gigabit LTE network uses technology from Qualcomm and Netgear. Upstream speeds will be around 150 Mbps. The Australian launch of . . .
Parks: OTT Video Churn Holds Steady At Around 20 Percent
Netflix, Amazon and Hulu had lower rates of OTT video churn in comparison with smaller players, as each tries to one-up the others by launching . . .
East Kentucky Network Turns to Ciena for Next-Generation Communications Network
AT&T Network 3.0 Indigo Lays Path For 5G, Future of Networking
AT&T Network 3.0 Indigo is SDN-based and will underlie 5G, which the company will launch in Austin and Indianapolis in 2017.
Report: 2016 Smartphone Shipments Reach Record High 1.5 Billion, Apple Overtakes Samsung in 4Q16
2016 smartphone shipments climbed, while Apple gained share against Samsung as a result of Samsung product problems, says Strategy Analytics.
Lumos Networks Closes on the Acquisition of DC74 Data Centers
Texas Designated Automated Vehicle Proving Ground for Connected Car R&D
The Department of Transportation named Texas an automated vehicle proving ground, which will involve Big Data analysis and sharing of results from . . .
Roku Xfinity App in Comcast Customer Trials
Roku Xfinity App has an enhanced viewer guide that incorporates graphics, personalized recommendations and detailed information for easier content searching