Data Reveals Subscriber Choices for Video Packages Among Major Pay-TV Providers

New video tiers, sometimes referred to as “skinny bundles,” are becoming increasingly important in the pay-TV business as service providers seek to minimize the impact of a consumer shift toward more economical offerings streamed “over the top” using broadband connections. Video tiers are under transition...Learn More

J.D. Power: AT&T Leads in Business Telecom Satisfaction

Business wireline users tend to have high satisfaction with their service as long as they can get helpful information and consistent communications, according to a new business telecom satisfaction report from J.D. Power. J.D. Power examined satisfaction across the following factors: Performance and reliability; cost...Learn More

Comcast MachineQ IoT Offering Gains Five New Customers

Comcast’s machine enterprise IoT service has announced several new clients. Comcast machineQ is a scalable, B2B platform that uses LoRaWAN low power wide-area network (LPWAN) technology. Comcast is one of many cable MSOs who are aiming to seize on the growing IoT opportunity, given their...Learn More

Comcast X1 for Hospitality Era Begins with Check-In at the Philly Four Seasons

Comcast Business has launched X1 for Hospitality and said that it will be used in the Four Seasons Hotel Philadelphia at Comcast Center when it opens in the winter. Comcast has effectively used the X1 platform to deliver a differentiated user experience to their residential...Learn More

Comcast Makes Superior All-Cash Proposal to Acquire 21st Century Fox After Spinoff of ‘New Fox’

Comcast Corporation (Nasdaq: CMCSA) issued the following statement: Today, Comcast Corporation (“Comcast”) delivered a letter to the Board of Directors of Twenty-First Century Fox, Inc. (“21CF”) setting forth the terms of a superior proposal by Comcast to acquire the businesses that 21CF has agreed to...Learn More

Widespread Comcast Voice Outage Illustrates Risks of Automation, Virtualization

A Comcast voice outage yesterday illustrates the risks of network automation and virtualization and the move to the cloud. Reports of service outages first surfaced yesterday morning, impacting business users in multiple markets nationwide, according to online news website The Verge. The report cites a...Learn More

Comcast And Fandango Launch Voice-Activated Movie Ticketing Experience On The Television

May 30, 2018 — PHILADELPHIA, PA AND LOS ANGELES, CA — Comcast’s Xfinity and Fandango businesses today announced a unique integration that gives movie fans the ability to find local showtimes and movie tickets right on their television. Starting today with Universal Pictures and Amblin...Learn More

ACSI: Video Customer Satisfaction Higher for Streaming Services Than Linear TV

Video streaming services scored a 75 out of 100 for video customer satisfaction in their inaugural appearance on the American Customer Satisfaction Index’s (ACSI) Telecommunications Report, far outdistancing subscription TV’s score of 62. Subscription TV’s score was down 3.1% from last year. “Video streaming services...Learn More

Comcast Whole-Home Mesh Wi-Fi Goes Nationwide, Starts at $119

First announced and launched in limited markets late last year, a Comcast whole-home mesh Wi-Fi solution is now available nationwide. The solution is delivered through xFi pods, which plug into electrical outlets throughout the home, expanding Wi-Fi coverage. Comcast xFi pods connect with xFi gateways,...Learn More

Comcast Launches New Interactive Xfinity Store Design Centered On The Customer

May 21, 2018 — Comcast has been on a journey to transform its customer experience and the stores provide new and existing customers a place to learn how to optimize their Xfinity services and to address any service needs. The first locations of the new...Learn More

Comcast’s Internet Essentials Program Joins Forces with Conference of Western Attorneys General to Promote Internet Safety for Seniors, Parents and Children

May 16, 2018 — PHILADELPHIA–(BUSINESS WIRE)–In a wide-ranging effort to promote online safety for Internet users around the country, Comcast today announced a comprehensive campaign between Internet Essentials, the nation’s largest and most successful high-speed Internet adoption initiative for low-income households, and members of the...Learn More

Exec: Wi-Fi is Comcast Broadband Differentiator

Comcast sees Wi-Fi as a broadband differentiator, said David Watson, president and CEO of Comcast Cable, at an investor conference today. “Great coverage is essential,” said Watson. Comcast last year launched several Wi-Fi offerings aimed at ensuring that customers can use Wi-Fi throughout their homes,...Learn More

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