by Pivot
Tag: Tech Support
SureWest Partners for Managed Services for Kansas City Market
ROSEVILLE, Calif., Sept. 6, 2011 /PRNewswire via COMTEX/ –SureWest Communications (NASDAQ: SURW) today announced an agreement with NetStandard Inc. to offer managed IT solutions for business customers in its Kansas City region. NetStandard delivers IT…
Cincy Bell Launches New Online Customer Support Forum
CINCINNATI–(BUSINESS WIRE)–Cincinnati Bell, Inc. (NYSE:CBB) announced today the launch of a new online customer support forum at Community.CincinnatiBell.com. This online forum is a peer-to-peer support channel for customers and other users to ask questions and…
Comcast Takes Xfinity Tech Support Nationwide
Comcast announced that Xfinity Signature Support, its “personal helpdesk” service, is now available to more than 22 million customers across the U.S. Comcast introduced the customer tech support service in March aiming to assist customers…
Parks: Consumer, SMB Tech Support Set to Triple in 5 Years
Broadband services will be behind a near tripling in revenue for consumer and SMB technology services in the U.S. over the next five years, with U.S. households making up more than 40% of a $30…
Comcast Expands Premium Home Tech Support
BOSTON, May 25, 2011 /PRNewswire/ — Comcast Cable today announced the Boston area launch of a new 24×7 technical support and equipment protection program for the growing number of home electronics devices — like laptops,…
AT&T Move Illustrates Growing Service Provider Role for IT Support
AT&T is expanding AT&T Tech Support 360, their IT tech support service for small and medium business (SMB) customers. The expansion will bring SMB servers into the fold, which previously included tech support for business…
Parks: SMB Tech Support Offers Growing Opportunities
Tech support services may be the next ‘boom market’ in the small- to medium-sized business (SMB) space, according to new research from Parks Associates, “provided manufacturers, retailers, and [service] providers offer fast and proactive solutions…
Comcast Unveils New Xfinity Signature Support
Comcast is launching a new premium tech support service, XFINITY Signature Support, which offers both remote and in-home technical support. The move is an ongoing service provider trend that aims to build incremental revenue by…
AT&T and RadioShack Partner For ConnecTech Tech Support Services
Comprehensive Suite of Services Available at RadioShack Stores to Provide Convenient Assistance for Virtually Any Customer Technology Needs Dallas-Fort Worth, Texas, September 8, 2009 – RadioShack and AT&T today announced the launch of AT&T ConnecTech…
Verizon Joins Tech Support Parade
Verizon is joining the parade of telecom service providers who now offer expanded tech support services targeting the consumer market. Branded as “Expert Care,” the service will “offer 24 x 7 in-depth technical support for…
AT&T Enters Home Tech Support Market
Verizon Launches Premium Computer Tech Support Service
Verizon has launched a computer technical support service which targets the consumer market. Verizon Premium Technical Support will focus on consumer PCs, software, and home networking issues, and is a call in service. It provides…