Report: Majority of College Wi-Fi Budgets Are $750K to $1 Million

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Connectivity on college campuses is growing in capacity and speed, according to a college Wi-Fi survey from the Association of College and University Housing Officers-International (ACUHO-I), an organization of college university housing officers. The group’s annual ResNet Report found that two in three colleges provide...Learn More

Charter Launches Spectrum Mobile, Closely Follows Xfinity Mobile Playbook

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Charter unveiled Spectrum Mobile today, the cable MSO’s mobile wireless service. The move has been expected for some time. The new Wi-Fi first mobile service looks to be closely following the Xfinity Mobile model, which was also expected. Spectrum Mobile offers two plans: an unlimited...Learn More

Comcast X1 for Hospitality Era Begins with Check-In at the Philly Four Seasons

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Comcast Business has launched X1 for Hospitality and said that it will be used in the Four Seasons Hotel Philadelphia at Comcast Center when it opens in the winter. Comcast has effectively used the X1 platform to deliver a differentiated user experience to their residential...Learn More

Comcast And Fandango Launch Voice-Activated Movie Ticketing Experience On The Television

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May 30, 2018 — PHILADELPHIA, PA AND LOS ANGELES, CA — Comcast’s Xfinity and Fandango businesses today announced a unique integration that gives movie fans the ability to find local showtimes and movie tickets right on their television. Starting today with Universal Pictures and Amblin...Learn More

ACSI: Fios Tops in ISP Customer Satisfaction But That’s Not Saying Much

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Internet service providers (ISPs) are performing worse than ever in terms of customer expectations, according to a new ISP customer satisfaction study from the American Customer Satisfaction Index (ACSI). Specifically, ISPs had a 62 satisfaction score out of 100, down 3.1% from the previous report....Learn More

ACSI: Video Customer Satisfaction Higher for Streaming Services Than Linear TV

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Video streaming services scored a 75 out of 100 for video customer satisfaction in their inaugural appearance on the American Customer Satisfaction Index’s (ACSI) Telecommunications Report, far outdistancing subscription TV’s score of 62. Subscription TV’s score was down 3.1% from last year. “Video streaming services...Learn More

Comcast Whole-Home Mesh Wi-Fi Goes Nationwide, Starts at $119

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First announced and launched in limited markets late last year, a Comcast whole-home mesh Wi-Fi solution is now available nationwide. The solution is delivered through xFi pods, which plug into electrical outlets throughout the home, expanding Wi-Fi coverage. Comcast xFi pods connect with xFi gateways,...Learn More

Comcast Launches New Interactive Xfinity Store Design Centered On The Customer

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May 21, 2018 — Comcast has been on a journey to transform its customer experience and the stores provide new and existing customers a place to learn how to optimize their Xfinity services and to address any service needs. The first locations of the new...Learn More

Report Declares Comcast Quad Play ‘Firmly Rooted,’ With Verizon Being the Biggest Loser

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Xfinity mobile’s pricing strategy is stealing customers from all major carriers, according to a new study from Market Strategies International, which also declares the Comcast quad play “firmly rooted,” thanks to Xfinity mobile. The new report finds that almost 60% of current Xfinity mobile customers...Learn More

Comcast Advances Efforts to Own the Home; X1 Voice Remote Control Integrated with Tile Object-Finding App

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The latest example of Comcast’s strategy to “own the home” is the company’s announcement today of a partnership with Tile, manufacturer of devices that help find lost objects. The Comcast Tile deal will enable Comcast customers to use their Xfinity X1 voice remote control to...Learn More

Comcast and Charter Partner to Take on Mobile Industry, Form Mobile Operating Unit

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Comcast and Charter announced a joint venture today that will fuel both cable MSOs’ continued move into the mobile broadband ecosystem. The partnership will focus on developing and operating backend systems that support both Xfinity Mobile and Spectrum Mobile, signaling a more committed effort for...Learn More

Comcast Increases Internet Speeds For Most Customers From Maine Through Virginia

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March 6, 2018 — MANCHESTER, NH — Comcast today announced it is increasing the speeds of some of its most popular Xfinity Internet service tiers – including Blast and Performance Pro – for new and existing customers in the Northeast Division, which includes 14 northeastern...Learn More

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