Business wireline users tend to have high satisfaction with their service as long as they can get helpful information and consistent communications, according to a new business telecom satisfaction report from J.D. Power. J.D. Power examined satisfaction across the following factors: Performance and reliability; cost...
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Frontier today launched Frontier AnyWare UCaaS, a unified communications-as-a-service offering that the company will deliver from its own redundant data centers. The Frontier UCaaS offering is underpinned by software from Mitel, a Frontier spokesman told Telecompetitor in an interview. Frontier has offered cloud-based collaboration since...
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July 10, 2018 — DALLAS, Texas — AT&T today announced its plans to acquire AlienVault®, a privately held company based in San Mateo, Calif. The agreement has been approved by both companies. The acquisition of AlienVault will enable AT&T to expand its enterprise-grade security solutions portfolio...
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Top ten cable cable MSO Cable One has introduced hosted voice, a cloud-based virtual PBX. The service has launched in 8 markets across 7 states. It will be available to the majority of Cable One’s markets by the end of the year. “Hosted Voice is...
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Regional carrier C Spire has acquired TekLinks, a reseller and provider of cloud, managed and professional services in Alabama, Mississippi and Tennessee. Details of the C Spire TekLinks deal were not disclosed, but the companies said that during the next 60 to 90 days the...
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Viasat Inc. today, launched what it claims to be America’s fastest satellite internet service for businesses. The nationwide service offers a variety of unlimited and metered data plans with download speed options ranging from 35 Mbps across most of the U.S. up to 100 Mbps...
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A Comcast voice outage yesterday illustrates the risks of network automation and virtualization and the move to the cloud. Reports of service outages first surfaced yesterday morning, impacting business users in multiple markets nationwide, according to online news website The Verge. The report cites a...
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Comcast Business today announced the launch of Comcast Business SmartOffice Motion Insights, an application aimed at helping businesses understand and better react to how people move through their businesses. Comcast Motion Insights is part of the company’s SmartOffice solution. The idea is to leverage advanced...
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The FCC took action today on three issues impacting rural carriers. At today’s monthly FCC meeting, the commission adopted new call completion rules and proposed others. In addition, the commission proposed to deregulate business data services provided by certain rate-of-return (ROR) carriers and proposed to...
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Cox Business announced today that Cox Business Managed WiFi is now available to all customers in the Northeast and parts of the Southeast region. Additionally, Cox Business Managed WiFi will be deployed across the national Cox Communications footprint in the next few months. Cox Business...
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Comcast Business Services has been selected by Dine Brands Global to provide a number of managed services to Dine Brand’s Applebee’s Neighborhood Grill + Bar and IHOP restaurants in the United States. The Comcast Dine Brands deal encompasses more than 2,850 locations. The services include...
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Consolidated Communications today announced the launch of BusinessOne, a new bundle of broadband and voice services for the SMB segment. A primary goal of the new offering is to differentiate the telco’s business broadband service from growing competitive cable business service offers. BusinessOne offers two...
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