J.D. Power: AT&T Leads in Business Telecom Satisfaction

Business wireline users tend to have high satisfaction with their service as long as they can get helpful information and consistent communications, according to a new business telecom satisfaction report from J.D. Power. J.D. Power examined satisfaction across the following factors: Performance and reliability; cost...Learn More

Frontier Delivers UCaaS from its Own Cloud at Lower Prices

Frontier today launched Frontier AnyWare UCaaS, a unified communications-as-a-service offering that the company will deliver from its own redundant data centers. The Frontier UCaaS offering is underpinned by software from Mitel, a Frontier spokesman told Telecompetitor in an interview. Frontier has offered cloud-based collaboration since...Learn More

AT&T to Acquire AlienVault

July 10, 2018 —  DALLAS, Texas — AT&T today announced its plans to acquire AlienVault®, a privately held company based in San Mateo, Calif.  The agreement has been approved by both companies. The acquisition of AlienVault will enable AT&T to expand its enterprise-grade security solutions portfolio...Learn More

Cable One Introduces Cloud-Based Hosted Voice, Seats Start at $20/Month

Top ten cable cable MSO Cable One has introduced hosted voice, a cloud-based virtual PBX. The service has launched in 8 markets across 7 states. It will be available to the majority of Cable One’s markets by the end of the year. “Hosted Voice is...Learn More

In a Bid to Bolster its Cloud and Managed Services Portfolio, C Spire Acquires Cloud Provider TekLinks

Regional carrier C Spire has acquired TekLinks, a reseller and provider of cloud, managed and professional services in Alabama, Mississippi and Tennessee. Details of the C Spire TekLinks deal were not disclosed, but the companies said that during the next 60 to 90 days the...Learn More

Viasat 100 Mbps Satellite Broadband Targets Businesses

Viasat Inc. today, launched what it claims to be America’s fastest satellite internet service for businesses. The nationwide service offers a variety of unlimited and metered data plans with download speed options ranging from 35 Mbps across most of the U.S. up to 100 Mbps...Learn More

Widespread Comcast Voice Outage Illustrates Risks of Automation, Virtualization

A Comcast voice outage yesterday illustrates the risks of network automation and virtualization and the move to the cloud. Reports of service outages first surfaced yesterday morning, impacting business users in multiple markets nationwide, according to online news website The Verge. The report cites a...Learn More

Comcast Motion Insights Tracks Foot Traffic for Business Customers

Comcast Business today announced the launch of Comcast Business SmartOffice Motion Insights, an application aimed at helping businesses understand and better react to how people move through their businesses. Comcast Motion Insights is part of the company’s SmartOffice solution. The idea is to leverage advanced...Learn More

FCC Tackles Rural Carrier Issues Including Business Data Services, Call Completion

The FCC took action today on three issues impacting rural carriers. At today’s monthly FCC meeting, the commission adopted new call completion rules and proposed others. In addition, the commission proposed to deregulate business data services provided by certain rate-of-return (ROR) carriers and proposed to...Learn More

Cox Extends Availability of Business Managed WiFi

Cox Business announced today that Cox Business Managed WiFi is now available to all customers in the Northeast and parts of the Southeast region. Additionally, Cox Business Managed WiFi will be deployed across the national Cox Communications footprint in the next few months. Cox Business...Learn More

Pass the Pancakes says Comcast with Major Managed Services Deal Reaching More Than 2,850 Restaurants

Comcast Business Services has been selected by Dine Brands Global to provide a number of managed services to Dine Brand’s Applebee’s Neighborhood Grill + Bar and IHOP restaurants in the United States. The Comcast Dine Brands deal encompasses more than 2,850 locations. The services include...Learn More

Responding to Cable Company SMB Efforts, Consolidated Launches New BusinessOne Business Bundle

Consolidated Communications today announced the launch of BusinessOne, a new bundle of broadband and voice services for the SMB segment. A primary goal of the new offering is to differentiate the telco’s business broadband service from growing competitive  cable business service offers. BusinessOne offers two...Learn More

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