Half of Teens Say They Suffer from Mobile Device Addiction, Six in 10 Parents Agree

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Young people use mobile devices a lot, so much so that half of teens in a new teen mobile use survey said they suffer from mobile device addiction. Six in 10 parents (59%) agree, according to the new market research from Common Sense Media. Furthermore,...Learn More

Exec: AT&T Landline Texting Can Help CSRs Multi-Task

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AT&T is using a cloud approach to support a landline-to-mobile text capability launched yesterday. The company is positioning the offering, dubbed AT&T Landline Texting, as a more convenient and efficient way for businesses to communicate with customers, explained Igor Glubochansky, AT&T executive director of Advanced...Learn More

Smartphone Habits Survey: 17% Check Phone Upon Waking

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Americans have become a nation obsessed with mobile phones and multi-tasking, according to Deloitte’s fifth annual 2015 Global Mobile Consumer Survey. Americans in aggregate look at their smartphones 8 billion times a day. Furthermore, they’re doing so while engaging in an expanding variety of activities,...Learn More

Nielsen: Mobile Voice Usage Relatively Stable Even in Face of Messaging App Growth

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The number of mobile voice calls made by Americans of all ages and ethnic groups has changed by less than one call per day on average over the past year, according to new market research from Nielsen. That should lay to rest concerns among mobile...Learn More

Mobile Enterprise App Revenues Forecast to Hit $63 B by 2020

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Revenue from sales of mobile business enterprise applications will exceed $40.5 billion this year and continue increasing to reach $63 billion by 2020, according to Strategy Analytics. Ongoing adoption and use of mobile business applications is fundamentally changing the role of corporate IT departments, as...Learn More

Cellphone Etiquette Research: 89% Use Phones in Face-to-Face Groups

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Mobile devices have been causing big changes in the way people – users and non-users alike – act and behave in public and in social groups since cellphone use first became widespread. They have also been changing collective ideas of proper etiuette and what is...Learn More

Pew Teens Online Research: Making Friends Online is Commonplace

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Nearly 6 of 10 U.S. teens ages 13-17 (57 percent) have made a new friend online. Social media and online game playing were the most common digital media channels teens used to strike up new friendships, according to Pew Research Center. Three in 10 (29...Learn More

Cities with Best Mobile Performance: Atlanta, Chicago Top List

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How do U.S. cities rank in terms of mobile services performance? Atlanta is tops, not only in network speed and data performance, but overall, according to RootMetrics’ first half 2015 rankings.  Hartsfield-Jackson Atlanta International also topped RootMetrics’ ranking of mobile service performance across the 50...Learn More

Messaging Forecast Calls for 160 Trillion Messages in 2019

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Mobile and online messaging traffic will continue growing fast to reach 160 trillion messages per year by 2019. That would be 70 percent higher than 2014’s 94.2 trillion messages, according to new market research from Juniper Research. The forecast 160 trillion mobile and online messages...Learn More

Report: Messaging Traffic Forecast Calls for 100 Trillion Messages Annually by 2019

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Global messaging market revenues will drop from $113.5 billion in 2014 to $112.5 billion in 2019, a $600 million (0.5 percent) decline, according to new market research from Juniper Research. The revenue decline will occur despite an anticipated doubling in message traffic globally. Over-the-top (OTT)...Learn More

FCC May Let Carriers Offer Robocall Blocking

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Wired and wireless telecom service providers would have the opportunity to offer robocall blocking technology if a proposal made by FCC Chairman Tom Wheeler is adopted, said senior FCC officials today. Wheeler is circulating within the commission a draft of his proposal, which also includes...Learn More

RootMetrics: Verizon Tops in Mobile Network Performance

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In real-world, mid-year testing of the speed and reliability of mobile networks across the nation, RootMetrics found that Verizon Wireless dominated in nearly all aspects, with AT&T following close behind. Sprint and T-Mobile generally remained a step behind, though RootMetrics sees the latter as a...Learn More