Cellphone Etiquette Research: 89% Use Phones in Face-to-Face Groups

Mobile devices have been causing big changes in the way people – users and non-users alike – act and behave in public and in social groups since cellphone use first became widespread. They have also been changing collective ideas of proper etiuette and what is...Learn More

Pew Teens Online Research: Making Friends Online is Commonplace

Nearly 6 of 10 U.S. teens ages 13-17 (57 percent) have made a new friend online. Social media and online game playing were the most common digital media channels teens used to strike up new friendships, according to Pew Research Center. Three in 10 (29...Learn More

Cities with Best Mobile Performance: Atlanta, Chicago Top List

How do U.S. cities rank in terms of mobile services performance? Atlanta is tops, not only in network speed and data performance, but overall, according to RootMetrics’ first half 2015 rankings.  Hartsfield-Jackson Atlanta International also topped RootMetrics’ ranking of mobile service performance across the 50...Learn More

Messaging Forecast Calls for 160 Trillion Messages in 2019

Mobile and online messaging traffic will continue growing fast to reach 160 trillion messages per year by 2019. That would be 70 percent higher than 2014’s 94.2 trillion messages, according to new market research from Juniper Research. The forecast 160 trillion mobile and online messages...Learn More

Report: Messaging Traffic Forecast Calls for 100 Trillion Messages Annually by 2019

Global messaging market revenues will drop from $113.5 billion in 2014 to $112.5 billion in 2019, a $600 million (0.5 percent) decline, according to new market research from Juniper Research. The revenue decline will occur despite an anticipated doubling in message traffic globally. Over-the-top (OTT)...Learn More

FCC May Let Carriers Offer Robocall Blocking

Wired and wireless telecom service providers would have the opportunity to offer robocall blocking technology if a proposal made by FCC Chairman Tom Wheeler is adopted, said senior FCC officials today. Wheeler is circulating within the commission a draft of his proposal, which also includes...Learn More

RootMetrics: Verizon Tops in Mobile Network Performance

In real-world, mid-year testing of the speed and reliability of mobile networks across the nation, RootMetrics found that Verizon Wireless dominated in nearly all aspects, with AT&T following close behind. Sprint and T-Mobile generally remained a step behind, though RootMetrics sees the latter as a...Learn More

Paid Text Apps May Gain PSTN, Voice Connectivity

Until now wireless carriers may not have paid much attention to some new players in the VoIP arena. These include companies like WhatsApp (now owned by Facebook) that sell smartphone apps that give users a limited ability to send text messages or place calls using...Learn More

Mobile Operators and IoT: Why the Big Interest?

Any way one looks at the matter, telecom service providers have to invent or create big new revenue sources to replace dwindling voice revenues that historically have driven revenue and profits. In 2001, about 65 percent of total consumer end user spending for all things...Learn More

Communications Preference Survey: 56% Choose Phone, 25% Choose Text

We can text or email, but a phone call remains by far the preferred form of communication for Americans, especially when a special moment or event is the motivation, according to results of a new survey conducted for Vonage by ORC International. Fifty-six percent of...Learn More

Report Finds Strong Interest in Rich Messaging, SMS Interoperability

A large majority of smartphone and instant messaging (IM) users in the U.S. and U.K. are making use of multiple messaging channels – including SMS, MMS and IM/over-the-top (OTT) applications – on a daily basis, significantly impacting messaging traffic, according to the latest annual research...Learn More

Report: IP-Based Mobile Message to Reach Parity with SMS in 2013

San Francisco, Calif, January 23, 2013— tyntec, a mobile interaction specialist, today released the results of a study conducted in association with GigaOM Research, naming 2013 as the year IP-based mobile messaging will equal the popularity and ubiquity of SMS. The research shows that nearly...Learn More