Mobile Zone

The latest news, developments and trends for mobile broadband. Gain valuable insight into the implications of 3G, 4G, LTE, Wi-Fi, Smartphones, Tablets, Spectrum and more.

J.D. Power: T-Mobile Tops on Wireless Satisfaction

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Wireless carriers are getting better at providing customer care and service via self-service online and automated response systems (ARS), boosting wireless satisfaction, according to the latest market research from J.D. Power. Wireless carrier customer satisfaction with self-service customer care channels reached an all-time high, the...Learn More

Most Popular Smartphone Apps: Entertainment Leads Communications and Social Media

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Smartphones have practically become human appendages among the fast growing number of mobile device users worldwide as Internet-enabled mobile devices have evolved to serve a growing range of functions. That includes entertainment, which are the most popular smartphone apps. According to new GfK MRI research,...Learn More

Mobile Data Growth: Smart Phone Penetration Will Exceed Electricity by 2020

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Seven of every 10 people living on the planet – some 5.5 billion – will make use of mobile devices by 2020, according to Cisco’s 10th annual Visual Networking Index (VNI), which includes forecasts of global mobile data growth from 2015-2020. The worldwide number of...Learn More

600 MHz Could Support a Comcast Wi-Fi First Mobile Service; Will It?

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News that Comcast may bid  in the upcoming 600 MHz auction illustrates an important decision that all cable companies now face, and it’s a classic telecom question – whether to buy or to build. After dabbling with various wireless strategies in the past, the cablecos’...Learn More

IDC: Tablet Sales Drop to 206 Million, Down 10% From Last Year

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Holiday-season sales weren’t enough to avoid a disappointing 4Q 2015 for tablet shipments, which declined 13.7% year-over-year (YoY). Tablet shipments totaled 206.8 million for 2015 in its entirety, a 10.1% drop from 2014’s 230.1 million, according to the latest IDC Worldwide Quarterly Tablet Tracker. Global...Learn More

CTA Report: Social TV Use Leads Second Screen Behavior Among Millenials

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Social TV use is the favorite second screen activity for millennials, with viewing other content during first screen commercials running a close second. Nearly 9 in 10 young adult Millennials (88%) are using ¨second screens¨ to augment their first screen experience, the highest percentage of...Learn More

Ovum: Global LTE Subscriptions Exceed 1 Billion

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Global LTE subscriptions passed the 1 billion milestone in 4Q 2015 and will continue to grow at double-digit rates for the next five years, Ovum forecasts in its World Cellular Information service. LTE subscriptions in just five countries account for nearly three-quarters of the worldwide...Learn More

Dual-Use Public-Private Wi-Fi Forecast: 366 Million Routers in Use by 2020

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At least 1 in 3 home routers will be used as public Wi-Fi hotspots by 2017 as the global installed base of such dual-use routers grows to reach 366 million by year-end 2020, according to a Juniper Research dual-use public-private Wi-Fi forecast. Dual-use routers can...Learn More

NTCA Rural Wireless Survey: Are Competitive Pressures Lessening?

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Although substantial challenges still remain, rural wireless carriers are finding it a bit easier to compete when it comes to handset availability, roaming, and obtaining spectrum at auction, according to a new report from NTCA – The Rural Broadband Association. Carrier concerns about their ability...Learn More

T-Mobile Targets Sprint with MetroPCS Promotion

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Bellevue, Washington — January 20, 2016 — Sprint’s ‘Biggest Deal in US Wireless History’ just got served. Today, MetroPCS took the wraps off ‘The Biggest Offer in Sprint’s History’ – a lighthearted poke at Sprint’s underwhelming ‘Biggest Deal in US Wireless History’ that turned out...Learn More

Sponsored Data and Net Neutrality: Will Verizon FreeBee Avoid Problems?

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Verizon today announced a new sponsored data offering dubbed FreeBee that will enable wireless customers to view some mobile content without having it count against their monthly data allotments. Hearst Magazines, GAMEDAY and Verizon’s own AOL unit have already signed up to participate in a...Learn More

Music Streaming Trends: Ovum Sees Need to Build Scale

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The shift from buying and owning to accessing music via digital subscription services has caused one of the biggest shake-ups in the recorded music industry’s history. No music subscription service is anywhere near breaking even, however, Ovum highlights in ¨2016 Trends to Watch: Music,¨ which...Learn More