As families gather for the holidays, streaming their favorite shows and movies, the last thing a subscriber wants to experience is an outage. As the broadband industry continues to grow and new competitors enter markets, reliability becomes increasingly critical. Along…
The FCC has proposed an $867,000 fine against Lumen Technologies for apparently failing to design and operate its 911 network in a manner capable of adequately protecting the public. The findings — which are in a Notice of Apparent Liability…
Regional provider United Communications says it will invest $85 million to reach 77,000 members of the Middle Tennessee Electric (MTE) electric cooperative in Murfreesboro, TN. United Communications is the broadband unit of MTE. The multi-year project will add 1,400 route miles…
North Dakota has begun the transition of its 911 system to Next-Generation 911 (NG911). The switch from analog to Next Generation 911 (NG911) will enable text, images and video in addition to audio. The new system relies on Internet protocol…
The FCC is considering rules that would require voice service providers to deliver calls to 911 centers in IP format over IP networks. The commission also is asking for input on the cost of compliance. Providers would be required to…
The Shenandoah Telecommunications Company (Shentel) and the FCC have agreed to a consent decree under which the service provider will implement a compliance program and pay a civil penalty of $227,200 for failing to deliver 911 calls during a 911…
T-Mobile said today that it has implemented NextGen 911 real time text (RTT) at an emergency communications center in Hood County, Texas. As a result, T-Mobile customers now can communicate with the center using simultaneous conversational text and voice so…
The FCC has adopted a Public Notice seeking to update its understanding of the state of technology capable of routing wireless 911 calls to the proper 911 call center. More precise routing can accelerate response times. The press release offers…
DALLAS, May 10, 2022 — What’s the news? AT&T is the first carrier to launch location-based routing to automatically transmit wireless 9-1-1 calls to the appropriate 9-1-1 call centers on a nationwide basis. Through this new “Locate Before Route” feature from…
DENVER, April 28, 2022 /PRNewswire/ — The state of New Jersey recently selected Lumen Technologies (NYSE: LUMN) to help it transition to a next generation 911 platform. The move will use the company’s network, software defined IP network, applications and call routing services to deliver a…
The FCC has sent a letter to the Office of Management and Budget (OMB) suggesting that the status of 911 operators be reviewed and reclassified. Such a change must go through OMB. The agency maintains the Standard Occupational Classification (SOC)…
New, next-generation 911 services could be funded by proceeds from the upcoming spectrum auctions under a plan FCC Chairwoman Jessica Rosenworcel proposed in a speech yesterday at the National Press Club. The FCC’s auction spectrum authority is scheduled to expire…
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