The Shenandoah Telecommunications Company (Shentel) and the FCC have agreed to a consent decree under which the service provider will implement a compliance program and pay a civil penalty of $227,200 for failing to deliver 911 calls during a 911…
E911
T-Mobile Advances Emergency Response with NextGen 911 Real Time Text
T-Mobile said today that it has implemented NextGen 911 real time text (RTT) at an emergency communications center in Hood County, Texas. As a result, T-Mobile customers now can communicate with the center using simultaneous conversational text and voice so…
FCC Seeks Updates on Wireless 911 Call Routing
The FCC has adopted a Public Notice seeking to update its understanding of the state of technology capable of routing wireless 911 calls to the proper 911 call center. More precise routing can accelerate response times. The press release offers…
AT&T Launches First-Ever Nationwide Location-Based Routing
DALLAS, May 10, 2022 — What’s the news? AT&T is the first carrier to launch location-based routing to automatically transmit wireless 9-1-1 calls to the appropriate 9-1-1 call centers on a nationwide basis. Through this new “Locate Before Route” feature from…
Lumen Wins Next Gen 911 Contract in New Jersey
DENVER, April 28, 2022 /PRNewswire/ — The state of New Jersey recently selected Lumen Technologies (NYSE: LUMN) to help it transition to a next generation 911 platform. The move will use the company’s network, software defined IP network, applications and call routing services to deliver a…
FCC Seeks 911 Operator Reclassification Due to Expanded Responsibilities
The FCC has sent a letter to the Office of Management and Budget (OMB) suggesting that the status of 911 operators be reviewed and reclassified. Such a change must go through OMB. The agency maintains the Standard Occupational Classification (SOC)…
Spectrum Auctions Could Fund Next Generation 911 Services
New, next-generation 911 services could be funded by proceeds from the upcoming spectrum auctions under a plan FCC Chairwoman Jessica Rosenworcel proposed in a speech yesterday at the National Press Club. The FCC’s auction spectrum authority is scheduled to expire…
Lumen to Pay $3.8 Million for 911 Outages; AT&T, Verizon Also on the Hook
AT&T, CenturyLink (now Lumen Technologies), and Verizon, along with technology provider Intrado, have agreed to make combined settlement payments of over $6 million involving 911 outages. The companies also agreed to implement compliance plans to ensure adherence to 911 rules,…
AT&T FirstNet Wins Air Force Contract
The U.S. Air Force has selected FirstNet to provide priority communications and preemption for first responders on 15 bases nationwide. The actual bases were not disclosed. The agreement, which was struck between FirstNet and the Air Force Civil Engineer Center…
FCC Begins Testing Emergency Broadband Benefit Program Systems With Participating Providers
WASHINGTON, April 19, 2021—Today, FCC Acting Chairwoman Jessica Rosenworcel announced that the agency opened the Emergency Broadband Benefit Program to participating broadband providers for testing. This important milestone will allow these providers to familiarize themselves with the Program systems in…
FirstNet to Provide Backup for Iowa 9-1-1 Centers
The FirstNet public safety mobile broadband network will provide backup connectivity to Iowa 9-1-1 centers through an arrangement with Iowa Communications Network (ICN), a statewide fiber network. ICN provides connectivity to educational, healthcare and government facilities in the state, including…
Nebraska Selects Lumen for Next Generation 911
Nebraska has chosen Lumen to provide a next-generation 911 platform. The vendor will provide IP-based software, applications and call-routing services. The contract between Lumen and the State of Nebraska Public Service Commission establishes a statewide Emergency Services Internet Protocol Network…
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