Video Zone

The latest news, developments and trends for video services. Gain valuable insight into the implications of OTT, IPTV, Cable TV, Satellite TV, Mobile Video and more.

Iowa Municipality Turns to Innovative Systems for IPTV

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February 20, 2017 — Muscatine Power and Water announced that it has selected Innovative Systems to provide the “middleware” that will power new customer features for video subscribers when MP&W converts the cable system to Internet Protocol Television (IPTV) later this year as part of...Learn More

Comcast Xfinity Stream Mobile App Enhances TV Everywhere Experience

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Comcast announced the introduction of the Xfinity Stream mobile app, the successor to the Xfinity TV mobile app, coming later this month. The app is designed to provide Xfinity subscribers a mobile version of Comcast’s in-home “big screen” Xfinity X1 service to those both inside...Learn More

Sling TV Free Preview Tied to Two Year Anniversary, Expands Cloud DVR Trial

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Sling TV is celebrating its second anniversary with some promotions, including a Sling TV free preview. In a blog post, Sling TV CEO Roger Lynch recounted the organization’s growth and development. Offering live TV programming and content via the Internet at a starting price of...Learn More

Will CenturyLink Ditch IPTV Too? OTT’s Appeal May Sink Prism TV

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CenturyLink executives had some blunt talk on their 4Q16 earnings call regarding their IPTV product Prism TV. Its days may be numbered. CenturyLink execs, including CEO Glen Post, expressed a preference for an OTT offer over Prism TV, due to OTT’s lower cost structure. If...Learn More

Cisco: Average Mobile Broadband Speed to Exceed 20 Mbps by 2021

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More people will be using mobile phones than bank accounts worldwide come 2021 – 5.5 billion as compared to 5.4 billion, respectively, according to the 11th annual Cisco mobile traffic forecast. Ongoing strong growth in the world population of mobile telecom handset users, smartphones and...Learn More

Could Rural Healthcare Technology Address Resource Shortages?

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Technology could help address America’s rural healthcare crisis, argues the CEO of Medsphere Systems Corporation, provider of electronic health record technology, in a well-researched and link-laden blog post. The rural healthcare technology referenced in the blog post includes using video connections to enable remotely located...Learn More

Could 5G TV Spur Fixed 5G Deployments?

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Network operators are looking seriously at using fixed 5G wireless technology to support pay-TV offerings, according to Strategy Analytics. 5G TV could be an “anchor use case” for deploying fixed 5G, argues Sue Rudd, Strategy Analytics director of service provider analytics, in a new report....Learn More

DISH Tuned In To You Campaign Aims to Improve Customer Satisfaction

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A new DISH Tuned In To You campaign aims to stem declining subscriber numbers and customer satisfaction. The campaign revolves around a broad-based corporate acculturation initiative that encompasses listening more closely and responding more quickly and substantively to customer complaints and suggestions, promoting a “customer-first...Learn More

Parks: OTT Video Churn Holds Steady At Around 20 Percent

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Roughly 1 in 5 U.S. broadband households (19%) have canceled an OTT video service in the past 12 months, according to new market research from Parks Associates. The rate of OTT video customer churn has remained stable overall during the past year, even as market...Learn More

Roku Xfinity App in Comcast Customer Trials

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Roku announced the U.S. release of its beta Xfinity TV app Jan. 31. The trial Roku Xfinity app includes an enhanced viewer guide that incorporates graphics, personalized recommendations and detailed information that makes for easier content searching and discovery, Roku’s Andrew Ferrone highlights. The Roku-Comcast...Learn More

Poor Pay-TV Customer Experience Leads One in Four to Cancel Subscription

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Relying on the strength of their content to attract and retain subscribers is no longer an option for pay-TV service providers. In an increasingly competitive market, they have to “raise their customer relationship management game,” according to new research about the pay-TV customer experience from...Learn More

TDG: Connected TV Penetration Rises to 74% in Broadband Households

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The march towards using the Internet and IP-based networking platforms to host and distribute all types of media, including TV programming, continues amidst the growing wave of mobile video viewing and IoT tech. Case in point: connected TV penetration in broadband households has grown nearly...Learn More