Customer Experience: The New Customer Service
November 3, 2016 | 3:00p ET/2:00p CT
Produced by Pivot Group
Join Jeremy Graves of Pivot Group for an informative webinar regarding this critical paradigm shift for remaining relevant and competitive in today’s broadband marketplace. The Customer Experience: The New Customer Service will help you understand what this shift is and why it is important to your culture and across all departments in you company, providing real world examples.
Meeting the Netflix Challenge: Embracing the Time Shifted TV Reality
November 17, 2016 | 3:00p ET/2:00p CT
Sponsored by Innovative Systems
Join Telecompetitor and Innovative Systems for an informative webinar, where will offer great insight into consumer preferences for time shifted TV and how service providers can leverage it to meet the challenge presented by OTT.
View this archive webinar where Telecompetitor and Finley Engineering offer a timely overview regarding 5G and its growing importance to the broadband industry, with particular focus on tier 3 broadband carriers. We’ll provide a snapshot of the current landscape and discuss the industry roadmap for 5G.