by Pivot
Tag: Churn
Despite the Critics, T-Mobile CFO Touts Decline in Fixed Wireless Churn
T-Mobile fixed wireless churn has decreased as the base has matured, and most FWA customers come from T-Mobile’s base of mobile
Churn Prevention, Marketing, and Fraud Detection Through Analytics
Broadband providers can enhance their marketing, fraud detection and churn prevention using analytics to identify
Comcast CFO: Our Streaming Strategy is Reducing Broadband Churn
Comcast broadband churn is lower for subscribers who have received a free Flex device, which enables customers to stream video services…
Report: AT&T Customers Most Likely to Churn to New T-Mobile
Nearly 29% of AT&T customers were interested in switching to the new T-Mobile, according to AT&T T-Mobile churn research from SurveyMonkey commissioned by
Verizon Joins Credit Card Offer Trend
The Verizon credit card probably won’t earn the carrier a lot of money, but should help retain customers. Co-branded cards typically earn points or rebates, although details of this deal are still . . .
A Good Customer Experience Includes Engaging Customers in Their Native Language
Providing bills in a customer’s native language can enhance brand perception, improve the customer experience, reduce churn and more…