by Pivot
Tag: FiOS
ACSI: Fios Tops in ISP Customer Satisfaction But That’s Not Saying Much
Overall ISP customer satisfaction was 62 on a 100-point scale, making the industry one of the two worst studied by the American Customer…
ACSI: Video Customer Satisfaction Higher for Streaming Services Than Linear TV
Average video customer satisfaction was 75 out of 100 for video streaming, but only 62 for traditional subscription TV services.
Verizon Leans on IoT Growth, Fios Broadband to Maintain Revenue Growth in 1Q18
Verizon revenues for first-quarter 2018 were $31.8 billion. The primary driver was performance in the wireless business with improved service revenue results, flowing from IoT activations.
Fios Teams With Xbox To Give Customers the Best Internet With the Best Games
Verizon CFO Still Bullish on Fios Future
The Fios future looks bright, thanks to increasing broadband take rates and to apps that have reduced customer service costs, said Verizon CFO Matt Ellis. He downplayed the industry-wide trend away from pay TV, arguing that as people shift to streaming video options, the quality . . .
2018’s Best Resolution: Netflix on 100% Fiber-optic Verizon Fios
Fios Internet/TV customers with Multi-Room DVR Enhanced or Premium service can now stream Netflix originals directly from their Fios…