Anchorage, Alaska — July 20, 2021 — Alaska Communications (NASDAQ: ALSK) is bringing the speed Alaskans need with its new service, AKXinternet. AKXinternet is a mesh fixed wireless solution offering 1 gigabit download speeds and up to 100 Mbps upload speeds….
The American Customer Satisfaction Index (ACSI) Telecommunications Study 2020-2021 found that overall satisfaction with ISPs remained consistent between 2020 and 2021, but that there was some shifting within the group. Customer experience benchmarks dropped and third party in-home WiFi providers…
EarthLink finished first in all four categories — speed, price, reliability, and customer service – in HighSpeedInternet.com’s 2021 ISP customer satisfaction study. In addition to assessing providers, the firm identified three key trends. It pointed out that the previous survey…
KANSAS CITY, Mo., June 29, 2021 /PRNewswire/ — Conexon Connect, the internet service provider created and managed by rural fiber-optic network design and construction management leader Conexon, has been selected by south central Georgia’s Irwin EMC to provide access to…
Customer satisfaction with their internet service provider remained steady, according to a new ISP customer satisfaction report from the American Customer Satisfaction Index (ACSI). The research was part of the ACSI Telecommunications Study 2020-2021, which also found an increase in…
March 19, 2021 – A fire has destroyed TDS Telecom’s (TDS®) central network hub site in Winterhaven, California. This has caused an outage impacting phone and internet for all customers in Winterhaven. Fire crews in the area responded quickly and…
Mascoutah, IL (February 9, 2021) – Wisper ISP, Inc. is a Wireless Internet Service Provider (WISP). Wisper Internet has been offering satellite as an alternative to their fixed wireless technology for residents in Illinois since 2015. The Wisper Team is…
Huntsville, Alabama — November 20, 2020 — ADTRAN®, Inc., (NASDAQ:ADTN), the leading provider of next-generation multi-gigabit fiber and fiber extension broadband access solutions, today announced that Three River selected ADTRAN’s Total Access 5000 (TA5000) fiber access and packet optical transport platform to…
Jonesboro, Arkansas. — (September, 2020) — Ritter Communications, a leading regional broadband provider headquartered in Jonesboro, Arkansas, announced the company has expanded service to Arkadelphia, bringing state-of-the-art communications technology and advanced business solutions to Arkadelphia businesses. Ritter’s advanced suite of telecommunications services…
AT&T had the highest residential ISP satisfaction in the north central, south and west regions of the United States, according to a report from J.D. Power. The J.D. Power 2020 U.S. Residential Internet Service Provider Satisfaction Study found that Verizon…
INDIANAPOLIS (September 24, 2020) – Intelligent Fiber Network (IFN) announces the launch of its new SD-WAN product to bring its top-of-line service solutions to customers in locations outside of IFN’s fiberline network. To guide the launch, IFN has promoted Kent…
Blair, Nebraska — Sept. 17, 2020 — Great Plains Communications (“GPC”), a growing Midwestern telecommunications provider with an expanding, privately-owned 13,000-mile fiber network reaching 11 states, has completed its acquisition of Enhanced Telecommunications Corporation (“ETC”), a progressive Southeastern Indiana-based provider. Serving communities in…
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