Frontier will be upgrading their Fios FTTP markets with Nokia’s XGS-PON platform, paving a path towards being able to offer 10 Gbps broadband service, Nokia announced yesterday. Frontier XGS-PON technology will be used in their Fios FTTP territories including Texas,…
Internet service providers (ISPs) are performing worse than ever in terms of customer expectations, according to a new ISP customer satisfaction study from the American Customer Satisfaction Index (ACSI). Specifically, ISPs had a 62 satisfaction score out of 100, down…
Video streaming services scored a 75 out of 100 for video customer satisfaction in their inaugural appearance on the American Customer Satisfaction Index’s (ACSI) Telecommunications Report, far outdistancing subscription TV’s score of 62. Subscription TV’s score was down 3.1% from…
Verizon today reported first-quarter 2018 results highlighted by consolidated revenue growth and strong Verizon Wireless customer loyalty. Verizon revenues were up 6% over the same period last year. For first-quarter 2018, Verizon reported EPS of $1.11, compared with 84 cents…
April 5, 2018 –When it comes to gaming, there are lots of factors that can mean the difference between winning and losing. More and more, gamers recognize that a strong high speed Internet connection is one of the most, if not…
Despite an industry-wide shift away from traditional pay TV, Verizon is still bullish about its Fios offering, which traditionally has bundled broadband with other services including pay TV and/or voice. The company still sees growth in the Fios future, on…
February 13, 2018 — BASKING RIDGE, NJ – Fios Internet/TV customers with Multi-Room DVR Enhanced or Premium service can now stream Netflix originals like Stranger Things 2 along with hundreds of popular movies and acclaimed TV shows directly from their Fios Interactive Media Guide…
Verizon has spent the past few years spending billions of dollars on digital media brands including Aol and Yahoo, generating questions about strategy and monetization. A new Verizon A+E Networks deal sheds some light on these questions. News of a…
Verizon 5G plans include a fixed gigabit wireless target market of 30 million homes, said Matt Ellis, Verizon chief financial officer, today. The estimate is based on what Verizon has learned about 5G propagation at millimeter wave frequencies in trials…
Stealth Communications, a competitive carrier providing service to businesses in New York City, offers the fastest average download speeds of the top 40 carriers in the U.S., according to new research from BroadbandNow, a company formed to fill in gaps…
Verizon announced quarterly results today, revealing a decline in Fios video subs of 18K. Verizon CFO Matt Ellis directly attributed the losses to cord cutting and competition from OTT services. It’s a 3Q 17 theme we’ve already heard coming from…
Under CEO Lowell McAdam, Verizon’s key differentiation strategy has been network quality – a differentiator that has been increasingly difficult to maintain now that competitors have largely completed their LTE network buildouts. That’s set to change soon, however, McAdam told…
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