by Pivot
Tag: Customer Satisfaction
J.D. Power: The Carrier with the Highest Business Wireline Satisfaction Is . . .
The business wireline satisfaction study found that medium and large businesses all gave one carrier the highest score. That carrier is
Report: AT&T Fiber Tops in Broadband Satisfaction Rankings
The latest broadband satisfaction research from the American Customer Satisfaction Index found that fiber services overall had higher
Report: AT&T Leads in Mobile Customer Satisfaction
A mobile customer satisfaction report from the American Customer Satisfaction Index found that satisfaction with MNOs increased 1% over last
Report: Starlink NPS Scores are High, Even Where Competitors Have Faster Service
The average net promoter score (NPS) for Starlink was 31.94 in U.S. metro areas and 42.21 in non-metro areas, according to Ookla. To compare
WOW! Search Offering Aims to Simplify Business Customer Promos
Internet Satisfaction Report: 89% Have Reliable Access
An internet satisfaction report conducted by Dynata for Amdocs found that 61% of respondents say their internet quality does not impact
