by Pivot
Tag: Customer Satisfaction
Parks: Fixed Wireless Sees Strong Customer Price Satisfaction
The customer satisfaction report found that 66% of fixed wireless subscribers consider their prices to be fair or good, while only 35% of
Report: Lumen, Starlink, Google Fiber Tops in Internet Satisfaction
Although satellite broadband often is a last resort for internet connectivity, CableTV.com found that SpaceX Starlink customers are
In the DIY Era, Simple Self-Service is the Solution for Customer Success
Customers expect self-service today, notes NISC. But self-service technology must be simple to use, requiring few clicks and
J.D. Power: Lower Prices Drive Wireless Internet Satisfaction Higher
The J.D. Power internet satisfaction report found that AT&T was ranked highest in the north central region, while
J.D. Power: T-Mobile Tops in Wireless Retail Experience
The J.D. Power Wireless Retail Experience Study found that customers got more satisfaction from digital channels than from
Report: Rural Pay TV Satisfaction Improves
A rural Pay TV satisfaction study from Innovative Systems found an average score of 7.8 on a 10-point scale. The score varied little from
