ACSI: Video Customer Satisfaction Higher for Streaming Services Than Linear TV

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Video streaming services scored a 75 out of 100 for video customer satisfaction in their inaugural appearance on the American Customer Satisfaction Index’s (ACSI) Telecommunications Report, far outdistancing subscription TV’s score of 62. Subscription TV’s score was down 3.1% from last year. “Video streaming services...Learn More

TDS Gets Aggressive, Plans to Overbuild Charter, Frontier with Fiber Broadband

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TDS is flexing some fiber broadband muscle, with announcements today that the carrier intends to overbuild two Wisconsin communities with fiber. Both communities, Oregon and McFarland, are suburbs of Madison, Wisc. and both are currently served by Frontier and Charter, according to a TDS spokesperson....Learn More

Frontier Communications and CWA West Virginia Reach Tentative Agreement

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March 26, 2018 — CHARLESTON, W. Va.–(BUSINESS WIRE)–Frontier Communications Corporation (NASDAQ: FTR) today announced it has reached a new tentative labor agreement with CWA 142. The previous CWA contract expired on March 3, 2018. The tentative agreement will now be submitted to the workforce for a...Learn More

Rumored Frontier Sale of Verizon Lines: A Desperate Act?

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Citing unnamed sources, Bloomberg is reporting that Frontier is considering a sale of landline assets in California, Florida and Texas that the company acquired from Verizon. A Frontier sale of the Verizon lines would appear to be a rather desperate act aimed at improving the...Learn More

New NY Broadband Funding Winners Include Frontier, Windstream, TDS, Hughes, Others

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While Verizon’s $82 million funding was the big news from the recent New NY broadband funding announcement, other carriers also received funding for rural New York – including Frontier, Hughes Network Systems, TDS Telecom, Windstream and numerous smaller carriers. Funding also went to Fairpoint Communications,...Learn More

Frontier Rural Broadband Milestones Reached With 351K New Broadband Connections

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The FCC’s CAF program has funded Frontier rural broadband expansion to the tune of 351K additional broadband connections across 29 states, the carrier announced today. The milestone marks Frontier reaching 45% of the eligible locations under the CAF program, which helps fund rural broadband investment...Learn More

Frontier Total360 Business Continuity & Disaster Recovery Offer Leverages Datto

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Frontier Communications Corp. is expanding their disaster recovery portfolio with the launch of the Total360 Business Continuity & Disaster Recovery (BC/DR) Service. Frontier Total360 is a product of BC/DR provider Datto. The goal of the offering is to provide instantaneous access to data in case...Learn More

Frontier CAF Broadband Investments Fuel Expansion to 275K Households in California

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Frontier CAF broadband investments are helping the broadband carrier reach 275,000 households across California. The FCC’s Connect America Fund (CAF) is directly responsible for reaching 40K homes, and indirectly responsible for many more. According to Frontier, the more than 39,000 CAF-designated locations exceeds their agreed...Learn More

Frontier Offers CAF Deployment Update

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December 18, 2017 — WASHINGTON–(BUSINESS WIRE)–Frontier Communications (NASDAQ:FTR) continues its rural broadband surge, exceeding 2017 milestone requirements of the Connect America Fund program (CAF) in eight additional states. Florida, Idaho, Illinois, Indiana, Michigan, Tennessee, Texas and Wisconsin join the list of states where Frontier is ahead...Learn More

Analysts: Telcos Destined to Lose, Frontier and Windstream Bankruptcies May be in Near Future

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Frontier and Windstream bankruptcies could be coming in the “not-too-distant” future, said MoffettNathanson financial analysts in a research note today. “The market anticipates that both these companies will go bankrupt in the not-too-distant future, judging by their sagging bond prices and nosebleed credit default swap...Learn More

Frontier Communications Offers Amazon Alexa Voice Control on FiOS® Quantum TV

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Norwalk, Connecticut — November 3, 2017 — Frontier Communications’ FiOS Quantum TV subscribers can now enjoy a hands-free video experience using Amazon Alexa. The integration of Amazon Echo devices — Amazon Echo, Echo Dot, Amazon Tap, Echo Plus, Echo Spot, Echo Show and more –...Learn More

Frontier AnyWare Hosted VoIP is Now Available Anywhere

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Frontier Communications said yesterday that its AnyWare cloud-based Voice over Internet protocol (VoIP) service can now be accessed in all 50 states. Frontier AnyWare leverages a Mitel platform for the cloud-based service. “It makes the transition to cloud-based technologies customizable, cost-effective and ideal for growing...Learn More

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