Month: February 2011

February 24, 2011
Customer Service Market Research
Consumer Attitudes Shifting, Takes More Than Just Good Customer Service
Fewer US consumers switched service providers due to poor customer service in 2010 than did one year ago, the first decline in six years.
February 23, 2011
Calix DSL Ethernet M&A Vendors
Calix Completes Occam Acquisition
Calix today completed its acquisition of Occam Networks, combining two companies with a strong presence in Tier 2 and Tier 3 markets
February 23, 2011
Broadband Softswitch
Three IOCs Select Taqua For Next Generation Switching
Taqua LLC today announced that the Taqua’s T7000® Intelligent Switching System has been chosen to replace Siemens legacy Class 5 switches at
February 23, 2011
Broadband BTOP FCC National Broadband Map National Broadband Plan
Much Interest in National Broadband Map, Questions Remain
The FCC’s National Broadband Map (NBM) elicited a dramatic response on its inaugural day Feb. 17: website requests averaged more than
February 23, 2011
Bundles Market Research Triple Play
OECD: Bundling Saves Consumers $15/month on Average
The report, titled “Broadband Bundling: Trends and Policy Implications,” also found that the average bundled discount compared with buying the services separately is $15 a month or 26%. The average price of a three-service bundle is
February 22, 2011
Netflix OTT Video
Netflix Expands Content Library with CBS Deal
Netflix continues its march beyond movie content with its latest content licensing deal with CBS. Starting in April, they will gain access to

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Month: February 2011

Consumer Attitudes Shifting, Takes More Than Just Good Customer Service

Calix Completes Occam Acquisition

Three IOCs Select Taqua For Next Generation Switching

Much Interest in National Broadband Map, Questions Remain

OECD: Bundling Saves Consumers $15/month on Average

Netflix Expands Content Library with CBS Deal