According to a JD Powers report, just 3% of US consumers having “cut the cord” to their home television service subscriptions.
The number of American homes relying solely on over-the-air (OTA) television broadcasting increased from 42 million to 46 million in the past year.
Customer satisfaction with wireless and fixed telephone services continued to decline while customer satisfaction with subscription TV service was unchanged.
AT&T’s U-verse ranked highest in the West and South for the second consecutive year. Verizon’s FiOS ranked highest in the East for the second straight year