DuetSM Hosted Service Delivers Access to Private MPLS Network for Highest Quality of Service
LAS VEGAS, March 1, 2010 – MegaPath, Inc., the leading provider of managed IP data, voice, and security services in North America, announced today during the Channel Partners Conference & Expo that it has launched DuetSM Hosted, providing users with a fully hosted VoIP offering that removes all management requirements. Adding to its award-winning line of Duet services, Duet Hosted is a complete, cost-effective hosted IP PBX solution that gives businesses a feature-rich and scalable alternative to traditional phone service and expensive equipment.
“Through 2009-2010 Gartner has witnessed a significant uptake in business interest in hosted VoIP services,” stated Daniel O’Connell, Research Director at Gartner. “We feel the North American Hosted VoIP market remains poised for growth through 2010 and 2011.”
“For years, larger enterprises have embraced VoIP to cut costs and increase productivity. Today, mid-tier and small businesses with a distributed workforce can have all the features and functionality in a hosted environment that enables workers to be completely unified whether they are across the hall, across town or across state lines,” said Beth Tyebjee, SVP of Products and Project Management, MegaPath. “As a cloud-based service, Duet Hosted provides the convenience of the Internet without the capital expenditures of investing in onsite infrastructure.”
Unlike other hosted VoIP providers, MegaPath’s Duet Hosted offers businesses access to the company’s private MPLS VPN network for the highest voice quality and stability. By routing voice and data traffic over this dedicated line, MegaPath ensures cloud-based Quality of Service (QoS) prioritization and built-in security. In addition, MegaPath’s Duet Hosted includes the following features:
* Choice of broadband access – T1 or SDSL
* Advanced IP telephone feature package such as Auto Attendant; Call Forwarding options, Simultaneous Ring and Sequential Ring; Music on Hold and 4-digit Dialing Plan
* Fully-managed turnkey solution that includes design, installation and ongoing maintenance
* Low cost per employee
* Web-based portal for administrators and users that provides access to their account and training webinar
* Available anywhere Duet service is offered nationwide
