Kinetic says that the small business platform will provide 99.9% reliability and Wi-Fi on separate networks for various groups.
Kinetic customers throughout the company’s 18-state coverage area have been eligible to receive free speed upgrades.
Windstream’s Talkdesk Express aggregates and automates customer communications — including voice calls, chat, text, email, and social media — to enable real-time interactions and simplified operations.
There are three bundled services for SMBs in the offering, which are marketed under the Kinetic Business brand.
The Nebraska broadband funding came through the state’s Universal Service Fund program, which awards funding through a reverse auction.
The partnership between AT&T and Kinetic by Windstream offers benefits like discounts and gift cards to new and existing customers.