Press Release

Lake Saint Louis, MO., Sept. 30, 2019 – National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, announces it is now a principal member of Broadband Forum. Broadband Forum is the communications industry’s leading organization focused on accelerating broadband innovation, standards and ecosystem development.

The membership is yet another step NISC is taking to work cooperatively with the Forum’s members in driving the initiatives and standards that are shaping the broadband and connected home world today – and into the future. Working in tandem, NISC can ensure the NISC User Services System is in alignment with existing standards, and that NISC has a voice in influencing and shaping global standards as technology and industry best practices continue to evolve. The relationship with Broadband Forum will help with further development of these broadband critical solutions, increasing NISC Membership efficiency and their end-user satisfaction.

“This relationship affirms NISC’s commitment to building solutions based on industry standards wherever possible, which has been critical to delivering contemporary functionality at an affordable price to our mid-market Members,” said David Bonnett, NISC vice president of Product Management. “With regards to NISC’s User Services System, Broadband Forum standards enable carriers to deliver consistent and higher levels of managed services into the home due to the interoperability across the leading Consumer Premise Equipment (CPE) manufacturers.”

The NISC User Services System (USS), an Auto Configuration Server (ACS) based management solution, is a powerful, hardware-independent, cloud-based tool built to enhance customers’ internet experience and reduce truck rolls and overall operating costs. USS offers modules to assist in a variety of critical broadband service areas, including Customer Self-Care functionality, powerful CAF-II reporting tools and Customer Premise Equipment management. USS leverages the latest forum standards, such as TR-181, to deliver powerful WiFi diagnostics and easy connected device user experiences. Through its Broadband Forum membership, NISC is bringing support for the new TR-369 User Services Platform to USS, enabling new levels of real-time experiences and secure IOT management for operators and end-users.

“As the broadband industry continues to evolve, telcos need innovative software and hardware solutions in order to compete effectively, provide excellent customer service and take advantage of diversification opportunities,” said Broadband Forum CEO Robin Mersh. “We are pleased to welcome NISC to Broadband Forum and look forward to seeing the company participate in the Forum’s work.”

To learn more about NISC solutions, visit

Press Release

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