Alpharetta, GA (April 11, 2011) — ZCorum and WEHCO Video announced today at the American Cable
Association’s 18th Annual Summit that the companies have signed a long-term agreement for managed
broadband services and support. Under the new agreement, ZCorum will provide WEHCO with hosted email
services, data and VoIP provisioning, network monitoring and diagnostics, and 24 x 7 support for WEHCO’s
broadband subscribers. WEHCO and ZCorum will be migrating the services over the next several weeks from
Integrated Broadband Services (IBBS), WEHCO’s current service provider.
According to Paul Morbeck, WEHCO’s Executive Vice President and COO, his company, which operates
cable systems in four states, spent a great deal of time looking at its options before making the choice to move
to ZCorum. “This has been a carefully thought out decision for us. We’ve known about ZCorum for some time,
and knew they had a great track record. Now that we’ve been through our due-diligence process, and gotten to
know a lot of the people we’ll be working with there, we’re even more confident that this will be a winning
relationship.” Arthur Skinner, Vice President of Sales and Business Development at ZCorum, concurred.
“I’ve really enjoyed working with Paul and his team. It’s obvious that they believe in developing strong
partnerships with their vendors, which fits perfectly with our corporate culture and philosophy.”
In addition to wholesale broadband services and support, under the agreement WEHCO will also gain
access to TruVizion, an application developed by ZCorum for diagnosing and troubleshooting cable modem and
plant issues. “Were very impressed with TruVizion”, said Morbeck. “It will provide us additional diagnostic
capabilities and features that will make the deployment of our technicians in the field more efficient.”
According to Skinner, TruVizion was developed with operational efficiency in mind. “We’ve included
features that make it much easier for an operator to determine whether an issue is limited to the customer
premise, or is something more widespread in the cable plant. For example, with a single click, you can see a
chart with the key RF statistics for a customer’s modem as they compare to other nearby modems—with the
ability to compare readings as they stream in live, or up to 90 days of historical readings.”
Julie Compann, ZCorum’s President and Chief Operating Officer, was also glad to see the two
companies finally come together. “I’ve had the pleasure to meet with WEHCO Video several times over the
years, and have always been impressed with their operation and staff. I’m very pleased that we’ll now have the
opportunity to provide broadband services and support for WEHCO and their subscribers.”
for some reason our internet portal has switched from dallas to atlanta, gs. I can only assume they're making the change right now. So far, it is a terrible connection.