While each of the three major wireless service providers had some success in Opensignal’s July 5G User Experience Report, T-Mobile – with wins in four of seven categories – again had the most to crow about. The Opensignal 5G performance report measured metrics in availability, reach, video experience, games experience, voice app experience and download and upload speed.
The results of the 5G performance report:
- Availability: T-Mobile users were connected to 5G 36.3% of the time, followed by AT&T (22.5%) and Verizon (10.5%).
- Reach: T-Mobile scored 7.1 on a 10 point system. It was followed by AT&T (5.5) and Verizon (3.0)
- Video Experience: AT&T and Verizon were called joint winners, though the former scored a tad higher than the latter (61.3 on a 100 point scale compared to 61.2). T-Mobile scored 54.8.
- 5G Games Experience: Verizon scored 80.9 on a 100 point scale. It was followed by AT&T (75.4) and T-Mobile (66.5)
- Voice App Experience: Verizon (83.3 on a 100 point scale), followed by AT&T (82.4) and T-Mobile (80.0).
- Download speed: T-Mobile (87.5 on a 100 point scale), followed by AT&T and Verizon (both at 52.3).
- Upload speed: T-Mobile (15.1 Mbps), followed by Verizon (14.2 Mbps) and AT&T (8.8 Mbps).
“While there are some new 5G winners in this report, overall Opensignal’s awards table has seen few changes since our previous 5G report,” according to the firm’s commentary about the 5G performance report. “T-Mobile maintains a clear edge on our two measures of a network’s extent — 5G Availability and 5G Reach — as well as a firm lead on 5G Download Speed and 5G Upload Speed. On the other hand, we keep seeing a two-horse race between AT&T and Verizon for our three experiential measures — 5G Video Experience, 5G Games Experience and 5G Voice App Experience.”
In Opensignal’s previous 5G performance report – released in late April — T-Mobile led in availability, reach and download and upload speeds. These are the same categories it won in the latest report. In the earlier report, AT&T won the video experience and voice app experience categories. Verizon and AT&T were joint winners in the game experience category.