Worldwide residential and business VoIP services’ revenue grew 3% to $33 billion in 2013’s first half, in line with expectations, Infonetics Research reports in its latest “VoIP and UC Services and Subscribers” report.
While residential VoIP services represent the bulk of market revenue, business services, such as SIP trunking and cloud unified communications (UC) continues “to expand and find broader adoption with enterprises of all sizes,” Diane Myers, Infonetics’ principal analyst for VoIP, UC and IMS, highlights.
Infonetics forecasts worldwide business VoIP service revenue will increase at a 7% compound annual growth rate (CAGR) from 2012-2017 as compared to a 3% CAGR for residential/SOHO VoIP services.
Also among the report’s highlights:
- Hosted PBX/UC grew the most of any VoIP service in 1H13 as businesses, particularly larger enterprises, continue to turn to hosted services as a viable alternative to premises-based solutions
- Driven by activity in North America, SIP trunking spiked 23% in 1H13 over 2H12
- Residential VoIP subscribers topped 203 million worldwide in 1H13