DENVER–(BUSINESS WIRE)–Qwest Communications (NYSE: Q) today announced the opening of its 17th data center nationwide and third center in the Washington, D.C., metro area, in response to continued customer demand for hosting and cloud-based infrastructure services. The new Qwest-owned and operated CyberCenter currently is supporting one federal government customer. The new 129,000 square foot facility will be equipped with redundant state-of-the-art network and hosting capabilities.
“By leveraging the power of cloud computing, Qwest continues to demonstrate its ongoing success in serving enterprise and government customers nationwide. Our managed CyberCenters offer customers a compelling alternative to taking on the considerable risk and expense of building, maintaining and staffing their own facilities.”
Today’s businesses struggle to support growing IT needs in the face of capital-constrained markets. IT leaders are turning to outsourced data centers, managed services and cloud computing to more efficiently meet their needs. The new Qwest facility is uniquely positioned to provide Qwest customers access to highly secure, reliable and scalable infrastructure services, and a cloud-computing infrastructure.
Qwest provides businesses and government agencies nationwide with expert support for customers conducting e-commerce and operating complex Web sites. Qwest technology prevents and mitigates disaster disruptions and manages IT environments, including applications, databases and data storage. Enterprise and government customers benefit from superior resiliency and disaster recovery capabilities without having to invest in their own resources.
Key features of the new CyberCenter include:
* Server and Database Management—provides remote and on-site monitoring and management of more than 80 different types of applications, operating systems and databases
* On-Site and Centralized Operations—provides collocation, network and IT experts on-site (remote hands) and available by First Touch Response (e-mail and 8XX), plus a secure Web portal for ticketing and alarms, trending data, system health and a wealth of capacity planning data
* Security—provides diverse fiber entrances and 3-foot-high raised floor, secure computer vaults with dividing walls, dual roofs, setback perimeter, standoff bollards, and advanced fire detection and suppression, as well as other sophisticated 24X7 methods and procedures
* Critical Systems—provides multiple emergency conditioned power systems to ensure continued operations during utility failure and redundant mechanical cooling systems to support higher rack densities expertly managed around-the-clock by both local and centralized Qwest Operations
* Service level agreements—provides implementation, environmental, storage, managed network availability and performance service level agreements.