Telecompetitor Arches

Knology Looks to Metaswitch for VoIP

LOS ANGELES, CA–(Marketwire – May 11, 2010) –  The Cable Show Knology, Inc., a leading provider of interactive communications and entertainment services, serving customers in 12 markets across six states, has more than 100 years of experience helping customers to communicate. But with competition never as fierce, and the need to innovate service offerings never as intense, the company has chosen to enter the next decade with a leading-edge VoIP applications and switching infrastructure from Metaswitch Networks.

While determined to deliver the most advanced broadband communications services to residential and business customers, Knology has simultaneously built an envied reputation for truly serving their customers and delivering on their promises. As technologies advance and business models change, Knology is keeping pace by migrating its entire base of legacy voice switches and existing application servers to a complete Metaswitch solution of universal media gateways, application/feature servers and sophisticated network management.

“Having started as a telephone company in 1896, we have a proud and storied history of providing high-value and innovative services to our customers,” said Tony Palermo, vice president of marketing at Knology. “Metaswitch has an excellent track record of leadership in the industry, with experience in both migrating networks to IP and delivering a steady stream of new applications to keep subscribers happy. They are a proven supplier to cable MSOs with a strong commitment to R&D and customer support. That makes for a good partner.”

Metaswitch’s experience in delivering SIP trunking and IP Centrex solutions, comprehensive business group features, wireless service integration and advanced residential features was a key factor in driving Knology’s decision.

“After an extensive selection process, we are delighted to have been chosen by Knology,” said David Ashby, vice president at Metaswitch Networks. “While it’s easy to understand the technology fit, there are other factors that make this such an obvious pairing. Both companies share the same values of delivering what we promise and working as a team along with a clear commitment to excellence.”

Press Release

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