The market for enterprise session border controllers jumped 60 percent in 2011 and will grow significantly over the coming years as the adoption of SIP trunking continues to expand,” says Diane Myers, directing analyst for VoIP and IMS at Infonetics…
The communications and technology businesses have gotten to be a confusing place lately. It is harder to tell “what business” many contestants are in. Google, arguably a software company, now will build and market a line of consumer electronics products,…
Businesses continue to migrate to VoIP on their premises, but when it comes to calling outside their business, legacy technologies are not disappearing any time soon: T1 lines are still the most commonly used trunking service today, and will be…
“Cloud-based” Unified Communications as a service now seems to be supplanting “collaboration” as the term of art for unified communications. Of course, every time the industry does that, it raises questions about whether the new buzzwords are mostly an attempt…
Over the next five years, all of the major US telcos and cable TV companies are expected to lose small business customers to independent hosted IP telephony providers, according to Insight Research Corp. In early 2012, hosted PBX revenue might…
Did hosted PBX sales take a sharp jump in 2009? That seems to be what the Telecommunications Industry Association believes. The TIA notes a “steep decline in the PBX market in 2009” attributable to a big pickup in buying of…
Operators need to decide how they want to respond to the over-the-top voice and messaging apps and they need to act on that decision before subscribers transfer their loyalty, a new white paper by Metaswitch Networks argues. “Operators can either…
“Cloud computing” is one of those “hyped” concepts the telecom industry runs into from time to time that is confusing both for customers and service providers alike. To make matters worse suppliers often try to repackage existing services by calling…
Unified communications sounds like it ought to be more efficient than dispersed communications, and yet companies have grown and profited in the dispersed era, says consultant Tom Nolle. “What exactly is the gain here, then?” “Not only is it hard…
Global enterprises are shifting to mobile-only communications more rapidly than expected, a new study sponsored by BroadSoft suggests. Notably, 25 percent of enterprise IT decision makers believe desk phones will be replaced by mobile phones within two years, while 82…
Few North American small or medium business organizations have deployed full unified communications solutions, but adoption of “point” solutions is much higher, AMI-Partners says.More than half of small and medium businesses (firms with one to 999 employees) are using at…
Mobile or remote collaboration once was a matter of users communicating using enterprise-approved smart phones and PCs, with a couple of key applications. These days, non-standard devices including tablets, over-the-top and non-authorized applications now are quite common. A mobile worker’s…
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