Little Rock, Arkansas – January 5, 2022 – (BUSINESS WIRE) – Windstream Wholesale, a leading provider of advanced optical solutions, today announced that it can now offer customers a self-service full fiber path view of their wavelength circuits using KMZ files through a customer portal.
The announcement is the latest in an ongoing series of enhancements that Windstream Wholesale is making to give customers real-time access to network intelligence and health data. In October, the company launched its iconnect customer portal offering multi-layer network data and self-service tools.
“Windstream Wholesale’s KMZ-based fiber view enhances customers’ awareness of our network performance by showing exactly what route their waves take between each segment along the full path,” said Joe Scattareggia, chief revenue officer for Windstream Wholesale. “Network diversity is vital for our customers and partners who require large amounts of bandwidth for mission-critical functions, and this new view allows for a more accurate, in-depth diversity analysis against other wave circuits.”
The newly available view is made possible by specialized Windstream mapping software using network data and customer segment identification. Customers equipped with a compatible mapping application, such as Google Earth, can download KMZs on demand, saving valuable time.
“Windstream Wholesale is committed to making network health information transparent to our customers,” Scattareggia said. “We’ll have even more enhancements to announce in the coming months, including additional network health map visualizations, so stay tuned.”
Windstream’s Intelligent Converged Optical Network (ICON) provides open and disaggregated networking infrastructure, enabling wholesale and enterprise technology customers to select unique custom routes, maintain operational insights with Windstream’s Network Intelligence functions, and place their networks closer to the edge to better serve end-users.