New Service Takes the Hassle and Confusion out of Managing Data Networking
LITTLE ROCK, Ark., October 29, 2009 – Windstream Corp. (NYSE: WIN) announces its new managed router service for business customers – a service offered to help customers manage their Internet and data network systems with increased efficiency, maintain optimal equipment performance, and expend less internal IT resource efforts, all of which reduce operational costs and boost productivity.
Effective immediately, Windstream can install, configure and maintain the router on a customer’s premises, providing the convenience and simplicity of having both their data and equipment services managed by a single provider. The service is a perfect complement to any next-generation data product offered by Windstream – Ethernet Internet, Dedicated Internet, VPN and VLS services.
“Basically, it’s a ‘plug and play’ arrangement for our business customers. Once they purchase the router from Windstream, we take care of the rest from day one,” said Don Perkins, vice president of business marketing. “Increasingly, business customers are turning to Windstream to provide these services so they can focus on their core business.”
Windstream will provide professional configuration, installation and maintenance, 24x7x365 customer support, and standard firewall functionality for built-in security measures to protect hardware from cyber threats and hackers for approved Windstream-provided routers. A wide range of routers from leading manufacturers is offered, from entry level to complex models, depending on customer needs and configuration requirements. Customers may choose the level of warranty, from 4-hour to next-day replacement or repair of faulty equipment, based on their individual business needs.
Pricing starts at $54.99 per month for the managed router service. Equipment is priced separately. To learn how to optimize your Internet connections and get the most of your voice, data and video services, go to www.windstream.com/business/router.