Windstream Home Secure

Windstream’s Kinetic business unit is now offering a do-it-yourself home security platform and a smart home suite of devices under the Kinetic Secure Home brand.

The offering is a further evolution of Windstream Kinetic Secure, an Internet protection bundle, that the company made available in its markets in late 2019.

Windstream Kinetic, like similar business units of other telecom companies, is trying to take advantage of the growing home security market. In a 2020 research report, Parks Associates forecasted $1.2 billion in new revenue would be driven by extending professional monitoring services beyond residential security to new use cases in the connected home.

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Kinetic Secure Home offers customers packages with the option of 24/7 professional monitoring, including cellular and battery backup, motion-activated notifications, real-time video with live view, video saving and sharing, 14-day video history and two-way talk.

The design allows the system to integrate with IoT devices, including Amazon Alexa and Google Home/Google Assistant for flexible home monitoring options.

There are two security package options:

  • Professional monitoring with the Kinetic Hub, motion sensor, indoor/outdoor HD camera, two entry sensors, two key fobs, a yard sign, window decals and the app for control
  • Two indoor/outdoor HD cameras, a yard sign, window decals and the app for self-install and monitoring

Each option also allows for add-on equipment. A Windstream spokesperson confirmed with Telecompetitor that the service uses the Scout Alarm platform.

Kinetic Secure Home is available to Kinetic residential customers with internet speeds of at least 25 Mbps for optimum results. The service starts at $10/month and $60 for equipment.

“Just as customers want to protect their private information online with Kinetic Secure Packs, they want to protect their home from theft with an affordable, easy-to-manage system like Kinetic Secure Home that puts them in control of their space,” said Mick Chambers, director of product development for Kinetic, in a prepared statement. The new offering, he said, gives customers the ability to keep an eye on their pets during the day or their kids while they are out to dinner.

“We make it easy to keep an eye on what matters most,” he said.

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