Fiber connectivity provider Windstream Wholesale has introduced the Nexus client portal. The company says that it will simplify, streamline and accelerate quoting, ordering, delivery and management of the company’s wholesale services.
Nexus includes functionality from Connectbase and TransUnion’s TruContact Universal Order Connect, which is built on technology from Neustar. TransUnion acquired Neustar in late 2021.
Nexus can be used by organizations using TruContact UOC, Connectbase, or systems that offer application programming interfaces (APIs) that create compatibility.
Nexus capabilities include:
- Seamless quote to order conversion
- Bulk and individual quoting for all Kinetic services
- Order progress status with notifications and reporting
- Inventory, billing, trouble management and analytics
- Administrative with role-based access to functionality
“Wholesale users need scalable processes that save time and enable processing information in bulk,” Kinetic Wholesale Services Simon Cooper said in a press release. “Our wholesale experts designed Nexus to be intuitive yet packed with all the functionality needed for our customers to quote and manage orders, as well as procurement specialists to get pricing, including operations experts who manage and monitor orders and fulfillment for wholesale services.”
Kinetic is the brand name for Windstream services.
This summer, Windstream Wholesale partnered with optical and digital solutions company STL on expansion projects. At that time, Windstream Wholesale was working on extensions of its existing Tulsa, OK route from Little Rock to Memphis; and new builds from Raleigh to Jacksonville and from New York City to Montreal.
In May, Windstream Wholesale announced Regional Rapid Fiber, a 400G pluggable-based wave service that supports point-to-point connections within multiple regional sites across the Windstream Intelligent Converged Optical Network (ICON). It was slated to begin operations during the summer..