Windstream Enterprises’ OfficeSuite UC and HD Meeting applications now integrated with Slack, a popular business messaging and collaboration platform.
The integration of Slack, which will be added at no charge to end-customers, will support an OfficeSuite UC call or virtual meeting from within Slack. Windstream believes Slack can help subscribers handle email mailbox overloads, attachment restrictions, lack of version control and security vulnerabilities.
“The benefits of collaboration within an organization are many and that’s why one of Windstream Enterprise’s top priorities is to meet the needs of our customers by aligning ourselves with best-in-class collaboration tools,” Austin Herrington, Vice President of Product Management at Windstream Enterprise, said in a press release. “With this integration, customers will be able to extend OfficeSuite UC’s already-robust capabilities to Slack using the app’s native slash commands, thus enabling them to maximize their return on investments in both services.”
Windstream Enterprise has been steadily adding capabilities to its UC platform. In April, the carrier said that OfficeSuite UC had been certified by Amazon and published live for Alexa, Amazon’s cloud-based voice service. Windstream said that integrating Alexa’s hands-free voice-first interactions will increase the functionality of its flagship UC platform.
In December 2018, Windstream said that its cloud-based UC solutions had surpassed the 500,000 seat mark. The total was comprised of products from OfficeSuite UC®, Mitel, Avaya, and Hospitality VPBX, and xCaas.
Slack is growing in popularity, due in part to strategic partnerships like this. Some have suggested Slack could eventually replace business email, giving it tremendous upside potential. Slack just went public in June 2019, with a WORK stock ticker, and as of today, has a market capitalization of $17.2 billion. At the time of its stock listing, Slack reported 10 million daily users from 600K business customers, although the majority of those are free accounts. Other strategic partnerships include Box, Salesforce, and Zoom.
Bernie Arnason contributed to this post.