Windstream’s diversification strategy of significantly growing its SMB and Enterprise revenues has been well documented by Telecompetitor. Many of its recent acquisitions have a laser focus on contributing to this effort. As it swallows new SMB and Enterprise focused companies, Windstream is also growing its footprint for the availability of business class products, as evidenced by its latest news, which will bring its unified communications (UC) product portfolio to 100 new markets.
“Windstream’s strategic acquisitions have certainly helped grow our network footprint. This, in turn, has allowed Windstream to aggressively deploy new technologies into both our CLEC and ILEC markets. While Windstream has a long-term commitment to provide next generation services to our customer base, the acquisitions of NuVox, KDL, and Norlight have helped Windstream aggressively move forward with this long term commitment,” Windstream spokesperson Alice Hartnett tells Telecompetitor.
Windstream defines UC as delivering voice, data and Internet services over a cost-effective single IP connection which offers next generation features like Click to Dial, Find Me-Follow Me, and Voice over IP. Windstream offers a hosted UC platform as well as interconnection with a customer’s existing equipment. According to a Windstream spokesperson, Windstream uses several platforms for their UC offers including Cisco, Juniper, Sonus, Broadsoft, and Metaswitch
“We’re excited to be offering businesses a fully-managed service that allows tremendous flexibility,” said Don Perkins, vice president of business marketing in a press release. The Windstream UC offer will be expanded to markets in North Carolina, Pennsylvania, Texas, Ohio, Nebraska, Oklahoma, New Mexico, Georgia and Kentucky. These services were previously offered in 40 CLEC and ILEC markets.