Windstream Enterprise today announced a new portfolio of IT managed services designed to provide enterprise customers access to a complete range of turnkey services for their digital infrastructure, virtual workspace and cybersecurity needs.
ATSG will handle the services in partnership with Windstream Enterprise.
Demand for tech talent is a growing obstacle for businesses and will continue to be for several years, according to Windstream Enterprise, which cited a Gartner finding that 86% of CIOs reported facing more competition for qualified candidates than in the past. In addition, 73% were worried about IT talent attrition. This has presented businesses with serious challenges to digital transformation that slow their growth and development and impact their bottom line.
With the partnership, Windstream Enterprise provides “critical managed services to remove these obstacles and relieve overtaxed IT staffs from the burden of maintaining IT environments themselves,” Windstream said in a press release.
Windstream Enterprise’s team of technology experts will handle these challenges for business customers, augmenting an enterprise’s agility by freeing up time and resources to focus on “driving better business outcomes and customer experiences,” Windstream said.
More specifically, this partnership with ATSG enables Windstream Enterprise clients to leverage:
- Digital workplace managed services designed to enable enterprises to rapidly and securely implement or upgrade their infrastructure and platforms.
- Digital infrastructure managed services designed to provide holistic computing environments.
- Cybersecurity managed services designed to help enterprises assess their security environment and remove risks.
“Windstream Enterprise IT Managed Services provides what every business today needs: a technology and security partner that offers a complete end-to-end package of solutions and services to maximize their IT investments and optimize and protect their network and their overall operations,” Mike Fiacco, Windstream Enterprise chief revenue officer, said in a prepared statement.
“Organizations across a myriad of industries are struggling to implement transformational technologies with the specialization required to thrive in a cloud-centric business landscape. Windstream Enterprise solves this challenge with a variable-cost approach (versus a fixed-cost approach) that incorporates all the right technology, implementation expertise and service.”
The partnership with ATSG comes shortly after Windstream Enterprise announced its Contact Center as a Service (CCaaS) offering.