JUNE 17, 2019 — LITTLE ROCK, Ark.–(BUSINESS WIRE)– Windstream Enterprise, a leading provider of advanced network communications, will announce that it is re-launching its Virtual PBX for Hospitality (HvPBX) at HITEC® (Hospitality Industry Technology Exposition Conference) on June 18. Windstream Enterprise’s enhanced Virtual PBX now utilizes a Mitel hospitality solution purpose-built to integrate with hotels’ existing hospitality management applications and mobile devices to deliver a more personalized guest experience and greater operational efficiencies.
“Enabling our customers with the tools to deliver a best-in-class guest experience has been at the forefront of our development efforts,” said Donald Jensen, Windstream Enterprise vice president of hospitality. ”It is critically important for hoteliers to elevate and transform the guest experience to deliver on the promise of consistent and excellent service that creates loyalties at the brand level.”
HvPBX replaces Windstream Enterprise’s previous hospitality cloud solution and leverages the underpinnings of the current Windstream Enterprise XCaaS Mitel solution. From Mitel’s comprehensive suite of hospitality applications to Windstream Enterprise’s full-featured UCaaS capabilities, and finally its omni-channel CCaaS offering, hospitality customers have an end-to-end suite of tools that will enable them to deliver a differentiated guest experience.
“The most successful hotels know customer ratings can make or break you. The right communications solution makes all the difference, increasing staff availability, boosting response time and allowing service customization,” said Martin Bitzinger, Mitel vice president of product line management. “Windstream Enterprise’s hospitality solution powered by Mitel leverages the cloud to deliver seamless communications and collaboration capabilities that enhance hotel experiences and keep guests coming back for more.”
Windstream Enterprise representatives will be available at HITEC at the Minneapolis Convention Center, booth #2932 where solution engineers will demonstrate HvPBX and SD-WAN. HITEC is the world’s largest and oldest hospitality technology conference of its kind, and offers a unique combination of educational sessions, exhibit areas, face time, technology talks and showcases. The conference runs from June 18-20.
In addition to its Virtual PBX for Hospitality, Windstream Enterprise offers OfficeSuite UC®and contact center services , its proprietary SD-WAN Concierge™, Cloud Connect and industry-leading Wi-Fi solutions. It also offers a range of complementary network and communications solutions including professional services, integrated network security and access, transport and business continuity solutions including Wavelength Services with Optical Encryption, Ethernet and Fixed Wireless that are collectively designed to help businesses increase productivity, improve ROI and win. More at windstreamenterprise.com.