Mandan, N.D., November 19, 2013 — National Information Solutions Cooperative® was selected by West Carolina Rural Telephone Coop., Inc. (West Carolina Tel) to support its financial, engineering and customer care functions. For over sixty years, West Carolina Tel has been providing enhanced communication services to approximately 13,000 subscribers and businesses in western South Carolina.
“West Carolina Tel started the process by evaluating over a half dozen companies,” said Jeff Wilson, CEO/General Manager. “As West Carolina investigated options, the field was narrowed to two vendors. We prioritized four points in our search: functionality, innovation, service and price.”
According to Wilson, West Carolina spent a great deal of time calling existing companies from each vendor to isolate which vendor could take them forward while also providing the service and support West Carolina needs.
Wilson added, “If all things had been equal, and they weren’t, West Carolina would have selected NISC because its cooperative structure is stable, and we know NISC is going to be here tomorrow. NISC is very good at what they do!”
“It was extremely gratifying to work with Jeff Wilson and West Carolina Tel through this entire process. The professionalism and their unwavering focus on selecting the IT partner to ultimately best serve their customers was next to none,” said Vern Dosch, NISC President and CEO.