Press Release

DES MOINES, IA –  Jan. 31, 2013 — Vital Supports Systems, a TDS Hosted and Managed Services company, has been named a 2013 Hewlett-Packard (HP) ServiceOne Expert partner. The designation is HP’s premier level of partnership and only accessible to HP’s highest performing partners.

“This certification recognizes our employee efforts to provide customers with the highest levels of local expertise and solutions spanning the entire IT solution lifecycle,” says Jeff Sparling, CEO of Vital Support Systems, LLC. “I’m proud of our team for their efforts, HP is recognizing our ability to help customers leverage new technologies to achieve success.”

As an HP ServiceOne Expert, Vital Support Systems is now recognized as:

  • Providing the highest levels of local expertise backed by HP’s global resources;
  • Acting as a single point of contact for complex solutions;
  • Meeting HP’s high standards of service quality and technology expertise;
  • Offering solutions spanning the entire IT solution lifecycle; and
  • Having ready access to HP’s extensive technical resources.

“We are pleased to recognize Vital Support Systems as a 2013 HP ServiceOne Expert,” says Ken Archer, vice president of Americas Channels and Alliances, Technology Services at Hewlett-Packard. “HP’s ServiceOne Expert Partner designation is designed for our top-performing partners. As an Expert partner, we consider Vital part of an elite group of companies qualified to plan, manage, and deliver even the most ambitious projects, spanning the entire IT solution lifecycle.”

To reach this designation, partners must demonstrate high performance in total sales, total operating performance, service sales certifications, delivery certifications and the highest quality standards.

As an Expert Partner, Vital Support Systems will sell and deliver HP service contracts, HP contractual services in commercial and enterprise products, selected HP Professional Services, and HP Care Pack Services.

Press Release

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