Verizon Business and RingCentral, Inc. are partnering to provide enterprises with communications and collaboration (UCC) services, including cloud-based team messaging, video meetings and phone capabilities.
Ever since the COVID-19 pandemic sent a majority of workers home a little over a year ago, companies have counted more on UCC services to help connect remote workers and teams. Even with offices reopening, numerous telecom and business experts expect remote work to continue to be more of the corporate framework than before the pandemic.
The partnership further expands Verizon’s communications and collaboration (UCC) portfolio, which the company has grown, in part, through developing partnerships.
Verizon’s interest in growing its UCC portfolio can be tied to growth of the segment, which International Data Corporation (IDC) said grew worldwide 29.2% last year compared to 2019. In North America, revenue was $22.9 billion in 2020, up 26.1% from the previous year.
The Verizon RingCentral partnership plans to develop a co-branded service that will offer enterprises a single source for relationship, contract and implementation support for customers deploying UCC solutions. The goal is to eliminate the need for customers to select from different vendors for different elements of the technology.
“The ‘work from anywhere’ model will continue to be a major factor for businesses, and we’ve seen the importance of cloud communications growing stronger for enterprises in the past year,” said Tami Erwin, CEO at Verizon Business, in a prepared statement. “Through this partnership, we’re leveraging our best-in-class network with RingCentral’s expertise in cloud collaboration to deliver game-changing cloud-based solutions that meet the needs of enterprises today and future proof how they operate moving forward.”