Press Release

FRANKLIN, Tenn. (August 1, 2023) — Local telecom provider United Communications, a service of Middle Tennessee Electric, announced that continued investments in its fiber infrastructure has enabled the company to permanently boost internet speeds as of July 1 for some residential and business customers without increased pricing or additional equipment requirements.

Residential fiber internet customers at the 100 Mbps tier now have access to speeds of up to 250 Mbps, and those previously on the 250 Mbps plan have been upgraded to 500 Mbps.

Plans supported by the company’s fixed wireless network, which provides affordable internet connections to the most underserved areas in Middle Tennessee, have also received upgrades of 60% or more. New customers within the provider’s fixed wireless service areas can choose from three different broadband plans, all without contracts or data caps.

For its business customers, United Communications increased upload speeds to match download speeds, a balance referred to as “symmetrical” service, without increasing prices.

Symmetrical service has become increasingly important to organizations of all sizes for transferring large files and conducting multiple transactions online without interrupting other internet-based services, including VoIP and video conferencing.

“Today, all United Communications customers are benefiting from our ongoing infrastructure investments and expansion projects in Middle Tennessee,” said William Bradford, President and CEO of United Communications. “These speed upgrades are another important milestone in our mission to bridge the digital divide and provide rural communities, towns, and cities with the fast, reliable connections they need to thrive in the 21st century.”

This announcement represents United’s second major round of speed upgrades this year. On March 1, the company lowered the price of its 2 Gbps plan to $99.95 and increased the speeds of its 300 and 600 Mbps plans to reach a symmetrical 500 and 750 Mbps, respectively, without changes in pricing. United also introduced a new residential 100 Mbps internet plan at $49.95 for areas of Middle Tennessee that have been historically under-connected.

Qualifying customers are not required to take any action to benefit from the speed upgrades, which have been automatically implemented.

More information about United Communications, including availability maps and discounts for qualifying customers through the Affordable Connectivity Program, are available online at

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