Over the past year, the percentage of U.S. businesses have doubled their unified communications deployments has doubled from eight percent to 16 percent, a new survey by CDW indicates. The survey of 900 information technology professionals also indicates that mobility requirements now are driving UC adoption.
Fully 80 percent of the most-commonly-deployed apps are smart phone support and another 80 percent of most-common deployments are support for mobile desktops. But some things don’t seem to change.
Respondents say they still face difficulties getting budget approval, at least in part because firm cost projections and return on investment are unclear.
About 69 percent of respondents say cloud-based solutions are getting a look. You can download the full results here: http://newsroom.cdw.com/features/feature-04-04-11.html
