February 12, 2014 — NEW YORK–(BUSINESS WIRE)–Time Warner Cable is bringing its fastest Internet speed yet to customers in New York City with the rollout of its Ultimate 100 Mbps Internet tier. A free speed upgrade is underway for current Ultimate 50 customers throughout the New York City market. As announced last month, TWC soon will introduce an even faster Internet service in NYC and Los Angeles, taking its 100 Mbps tier to a blazing 300 Mbps download speed.
“In today’s highly digital world, people rely more and more on their Internet service to connect with content and with each other,” said John Quigley, RVP of Operations for New York City. “TWC’s ultra-fast Internet speed is designed to fit that digital lifestyle, so customers can stream, download and connect simultaneously across multiple devices to everything they want, even faster.”
The Ultimate 100 tier provides double the download speed at no added cost plus the following features:
- 30 email accounts
- 10 GB email storage space
- Free Home WiFi
- Free access to nearly 30,000 TWC WiFi® Hotspots and 200,000+ Cable WiFi® Hotspots
- Free Internet Security and Parental Controls software
Time Warner Cable’s Ultimate 100 service first debuted in Kansas City in December 2012 and recently launched to residential and business customers in Los Angeles and Hawaii.
Last month, Time Warner Cable announced plans to reinvent the customer experience market-by-market, including speed increases on every Internet tier with new speeds ranging from 3 Mbps for Everyday Low Price Internet to 300 Mbps for Ultimate Internet. The faster speeds and new customer experience will be introduced neighborhood by neighborhood in NYC and LA as the company completes its network upgrades. TWC will complete its transformation of the customer experience in both major markets by year-end. For more information, visit twcableuntangled.